19.5
Zoho CRM
by Zoho Corporation
Sales CRM with deep customisation and a very large integration ecosystem.
Made in IndiaFree planCloud
- Targets 5 buyer segments
- Built in India
Starts at
Free
Best CRM software in India
CRM software organises leads, contacts, deals and follow-ups so your sales team stops working from memory and WhatsApp. The right choice depends far more on your sales motion than on feature count — a long-cycle B2B pipeline and a high-volume inside-sales floor need genuinely different tools.
9 products compared6 made in India4 with a free plan
9 crm software
28.5
Odoo
by Odoo
Open-source business suite you can start with one free app.
Free planCloudOn-premise
- 21 years in business
- Targets 3 buyer segments
Starts at
Free
38.1
LeadSquared
by LeadSquared
Sales execution built for high-volume inside-sales teams.
Made in IndiaFree trialCloud
- Built in India
- 15 years in business
Starts at
₹2,500/user/month
47.9
Freshsales
by Freshworks
Sales CRM with built-in phone, email and chat.
Made in IndiaFree trialCloud
- Targets 4 buyer segments
- Built in India
Starts at
$9/user/month
57.8
HubSpot Sales Hub
by HubSpot
Free CRM that scales into a paid sales, marketing and service suite.
Free planCloud
- Targets 4 buyer segments
- 20 years in business
Starts at
Free
67.0
Gallabox
by Gallabox
WhatsApp shared inbox and no-code chatbots for sales teams.
Made in IndiaFree trialCloud
- Built in India
- Targets 2 buyer segments
Starts at
₹2,399/month
76.9
Kylas CRM
by Kylas
Flat-fee Indian CRM with unlimited users instead of per-seat pricing.
Made in IndiaFree planCloud
- Built in India
- Targets 3 buyer segments
Starts at
Free
86.1
Salesforce Sales Cloud
by Salesforce
Enterprise sales CRM with the deepest customisation and partner ecosystem.
Free trialCloud
- 27 years in business
- Targets 2 buyer segments
Starts at
$25/user/month
95.6
Sage CRM
by Sage Software Solutions
CRM for mid-market sales, marketing and service teams.
Made in IndiaCloud
- Built in India
- Targets 2 buyer segments
Starts at
On request
Ordered by our catalogue score. Nothing here is paid placement — see how we rate software.
How to choose crm software
Work out your sales motion first. High-volume telecalling needs dialler integration, call recording and lead distribution. Long-cycle enterprise selling needs pipeline stages, quote management and forecasting. Very few products do both well.
Check WhatsApp seriously. In India it is the primary sales channel for most SMBs, and 'WhatsApp integration' ranges from a click-to-chat link to a full Business API implementation with templates and automation.
Then check adoption. The best CRM is the one your team actually updates — if data entry takes more than a few seconds per interaction, it will quietly go unused within a quarter.
CRM software — frequently asked questions
Which CRM is best for a small business in India?
For under ten users, products with a free or low-cost tier and fast setup usually win — the cost of a long implementation outweighs any feature advantage at that size. Use our advisor to get a shortlist scored against your actual turnover, budget and integrations.