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CommBox
by CommBox · Glil Yam, Israel
AI omnichannel customer experience platform with chatbots and a unified agent workspace.
- Starting price
- On request
- Free trial / plan
- Free trial
- Deployment
- Cloud
- Web
- App Advisor rating
- 4.0
- transparency & India fit
What is CommBox?
CommBox is helpdesk software from CommBox, based in Glil Yam, Israel. AI omnichannel customer experience platform with chatbots and a unified agent workspace.
Helpdesk software collects customer queries from email, chat, phone and social into one queue with ownership, SLAs and reporting. The Indian-specific question is usually WhatsApp: whether it is a first-class channel or an afterthought.
Pricing is quoted per organisation, so ask the vendor for a proposal that matches your size. Beyond helpdesk software, CommBox also covers live chat & chatbot software, ai tools.
What works well
- +Covers more than one software category, reducing the number of tools you run
What to watch out for
- −No permanently free plan
- −Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit
Best suited for: Small business · SMB · Mid-market
AI analysis of CommBox
Analysing CommBox — pricing, features, reviews and alternatives…
Generated by App Advisor's native engine from this listing's verified data — not a paid placement.
CommBox features
Category-standard capabilities plus what CommBox adds. Verify depth in a demo.
- Multi-channel ticketing (email, chat, phone, WhatsApp)
- SLA policies and escalations
- Knowledge base and self-service portal
- Automation and canned responses
- Agent collaboration and internal notes
- CSAT surveys
- Reporting and dashboards
- CRM and e-commerce integrations
- AI-assisted workflows and suggestions
CommBox pricing
Entry price
On request
Published subscription pricing, taxes extra
How CommBox charges. Plans scale with users or features. Annual billing is usually 15–25% cheaper than monthly, and GST is added on top of listed prices in India.
Read from the vendor's official website. Prices change — confirm on commbox.io.
Specifications
- Category
- Helpdesk software, Live chat & chatbot software, AI tools
- Vendor
- CommBox
- Headquarters
- Glil Yam, Israel
- Founded
- Not published
- Pricing model
- Subscription
- Starting price
- On request
- Deployment
- Cloud
- Platforms
- Web
- Best for
- Small business, SMB, Mid-market
- Made in India
- No
More software like CommBox
Alternatives, the same vendor's other products and India-first picks.
Compare all CommBox alternatives with pricing →
CommBox — frequently asked questions
What is CommBox?+
CommBox is helpdesk software by CommBox. AI omnichannel customer experience platform with chatbots and a unified agent workspace.
How much does CommBox cost?+
CommBox is a paid product. Check CommBox's official pricing page for current plans, or request a quote through App Advisor.
Does CommBox offer a free trial or free plan?+
App Advisor's listing records a free trial for CommBox. Confirm the current trial terms on CommBox's official site.
Is CommBox made in India?+
No. CommBox is developed by CommBox in Glil Yam, Israel.
Who is CommBox best suited for?+
CommBox suits small business, smb, mid-market buyers looking for helpdesk software with live chat & chatbot software and ai tools.
What are the best alternatives to CommBox?+
Popular alternatives in helpdesk software include Freshdesk, Zoho Desk, Freshservice. Use App Advisor's compare tool to see them side by side.
How is CommBox deployed?+
CommBox is available as a cloud (SaaS) product, with web access.
About CommBox
CommBox · Glil Yam, Israel · 1 product in our catalogue
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