Website chat, visitor tracking and chatbots.
Made in IndiaFree plan
Starts at
Free plan
Customer Support & Communication
Best Live chat & chatbot software in India (2026)
Live chat and chatbot platforms add chat to websites and apps, automate answers with bots and route conversations to agents across WhatsApp, Instagram and web. Indian conversational-AI vendors are strong in vernacular and voice bots.
81 products compared35 made in India30 with a free plan
Top rated here
1Zoho SalesIQ
Website chat, visitor tracking and chatbots.
Free plan
Freshchat
Messaging and chatbots for support.
Free plan
AiSensy
WhatsApp Business API platform with broadcasts, chatbots and click-to-WhatsApp ads.
Free plan
Engati Chat
Live chat and bots.
Free plan
SmatBot
Chatbot builder built in Hyderabad.
Free plan
View
Messaging and chatbots for support.
Made in IndiaFree plan
Starts at
Free plan
WhatsApp Business API platform with broadcasts, chatbots and click-to-WhatsApp ads.
RecommendedFeaturedTrending
Starts at
Free plan
Live chat and bots.
Made in IndiaFree plan
Starts at
Free plan
Chatbot builder built in Hyderabad.
Made in IndiaFree plan
Starts at
Free plan
Build bots for many channels.
Made in India
Starts at
Pay as you go
WhatsApp shared inbox and no-code chatbots for sales teams.
RecommendedFeaturedTrending
Starts at
₹2,399/mo
AI chatbot builder and live chat.
AI poweredMade in India
Starts at
₹3,300/mo
Conversational landing page bots.
Made in India
Starts at
₹8,000/mo
Chatbot platform with WhatsApp and Instagram.
Made in IndiaFree plan
Starts at
Free plan
Helpdesk with live chat and call centre.
Free plan
Starts at
Free plan
Free live chat.
Free
Starts at
Free
No-code chatbot in SalesIQ.
Made in IndiaFree plan
Starts at
Free plan
AI chatbot maker for WhatsApp and websites.
AI poweredMade in IndiaFree plan
Starts at
Free plan
Email, SMS, chatbots and push.
Free plan
Starts at
Free plan
Cloud HR and payroll with AI chatbot for employees.
AI poweredMade in India
Starts at
On request
Live chat and chatbots.
Free plan
Starts at
Free plan
Live chat with visitor recording.
Free plan
Starts at
Free plan
Live chat and messaging.
Free plan
Starts at
Free plan
Conversational landing pages and chatbots.
Made in India
Starts at
₹8,000/mo
AI copilots and agents across Freshworks.
AI poweredMade in India
Starts at
Pay as you go
Live chat software.
Starts at
₹1,600/mo
Conversational AI for enterprises.
RecommendedAI poweredMade in India
Starts at
On request
Google's conversational AI platform.
AI poweredFree plan
Starts at
Free plan
Ordered by App Advisor rating. Nothing here is paid placement — see how we rate software.
How to choose live chat & chatbot software
Start with channels: if WhatsApp is where customers are, buy a WhatsApp-first tool.
Test the bot on your actual FAQs; accuracy varies enormously.
Check pricing on conversations versus seats.
What to look for
- ✓ Website and in-app chat widget
- ✓ AI chatbots trained on your content
- ✓ WhatsApp, Instagram and Messenger channels
- ✓ Shared team inbox
- ✓ Proactive messages and triggers
- ✓ Vernacular and voice bots
- ✓ Handoff to agents and ticketing
- ✓ Analytics
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Live chat & chatbot software — frequently asked questions
Which chatbot is best for Indian languages?+
Yellow.ai, Haptik, Verloop and Gupshup all support Hindi and major regional languages, including voice bots.
Live chat & chatbot software — popular searches
Related categories
Need help choosing?
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