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Zonka Feedback

by Zonka Technologies · Gurugram, Haryana · Since 2014

Feedback surveys with WhatsApp and kiosk modes, built in India.

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Starting price
₹2,000/mo
per month, billed by vendor
Free trial / plan
Free trial
Deployment
Cloud
Web
App Advisor rating
4.6
transparency & India fit

What is Zonka Feedback?

Zonka Feedback is survey & customer feedback tools from Zonka Technologies, an Indian company headquartered in Gurugram, Haryana and has been building software since 2014. Feedback surveys with WhatsApp and kiosk modes, built in India.

Survey and feedback tools collect NPS, CSAT, employee engagement and market research responses, and route them to the teams who can act. Forms tools overlap here; the distinction is analysis and closed-loop follow-up.

Pricing is published and starts at roughly ₹2,000 per month. Beyond survey & customer feedback tools, Zonka Feedback also covers whatsapp automation. Because it is built in India, GST, INR pricing and local support hours are native rather than bolted on.

What works well

  • +Pricing is published, so there is no sales call to see costs
  • +Built in India with GST-ready workflows and local support hours
  • +12 years in business — a mature, stable product
  • +Covers more than one software category, reducing the number of tools you run

What to watch out for

  • No permanently free plan

Best suited for: Small business · SMB · Mid-market

AI analysis of Zonka Feedback

Analysing Zonka Feedback — pricing, features, reviews and alternatives…

Generated by App Advisor's native engine from this listing's verified data — not a paid placement.

Zonka Feedback features

Category-standard capabilities plus what Zonka Feedback adds. Verify depth in a demo.

  • Survey builder with logic
  • NPS, CSAT and CES templates
  • Multi-channel distribution (email, WhatsApp, SMS, QR)
  • Employee engagement pulses
  • Text analytics and sentiment
  • Review generation for Google and marketplaces
  • Closed-loop ticketing
  • Dashboards and benchmarks
  • INR pricing and India-based support

Zonka Feedback pricing

Entry price

₹2,000/mo

Published subscription pricing, taxes extra

How Zonka Feedback charges. Plans scale with users or features. Annual billing is usually 15–25% cheaper than monthly, and GST is added on top of listed prices in India.

Read from the vendor's official website. Prices change — confirm on zonkafeedback.com.

Zonka Feedback screenshots

Specifications

Category
Survey & customer feedback tools, WhatsApp automation
Vendor
Zonka Technologies
Headquarters
Gurugram, Haryana
Founded
2014
Pricing model
Subscription
Starting price
₹2,000/mo
Deployment
Cloud
Platforms
Web
Best for
Small business, SMB, Mid-market
Made in India
Yes

More software like Zonka Feedback

Alternatives, the same vendor's other products and India-first picks.

Compare all Zonka Feedback alternatives with pricing →

Zonka Feedback — frequently asked questions

What is Zonka Feedback?+

Zonka Feedback is survey & customer feedback tools by Zonka Technologies, an Indian company from Gurugram. Feedback surveys with WhatsApp and kiosk modes, built in India.

How much does Zonka Feedback cost?+

Zonka Feedback starts at about ₹2,000 per month according to the vendor's published pricing. Plans and taxes vary, so confirm on the official site.

Does Zonka Feedback offer a free trial or free plan?+

Zonka Feedback typically offers a free trial before you commit to a paid plan.

Is Zonka Feedback made in India?+

Yes. Zonka Feedback is built by Zonka Technologies, headquartered in Gurugram, Haryana.

Who is Zonka Feedback best suited for?+

Zonka Feedback suits small business, smb, mid-market buyers looking for survey & customer feedback tools with whatsapp automation.

What are the best alternatives to Zonka Feedback?+

Popular alternatives in survey & customer feedback tools include Zoho Survey, Google Forms, SurveySparrow. Use App Advisor's compare tool to see them side by side.

How is Zonka Feedback deployed?+

Zonka Feedback is available as a cloud (SaaS) product, with web access.

About Zonka Technologies

Zonka Technologies logo

Zonka Technologies · Gurugram, Haryana · Founded 2014 · 1 product in our catalogue · Indian company

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