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UrbanPiper

by UrbanPiper · Bengaluru, Karnataka · Since 2015

Online order aggregation and menu management hub.

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Starting price
Not published
Quote on request via sales or free demo
Free trial / plan
Free demo
No free plan or published trial
Deployment
Cloud
Web
App Advisor rating
4.6
transparency & India fit

What is UrbanPiper?

UrbanPiper is restaurant software built around online orders. Its Hub product connects delivery platforms such as Swiggy, Zomato, Uber Eats and Talabat to a restaurant's existing POS. Orders then land on one screen, and menus and stock stay in sync across every channel.

Other products are Prime (a POS for in-store and online operations), Meraki (self-branded ordering websites and apps) and Orderline AI (AI handling of customer calls, reservations and orders). UrbanPiper does not publish prices; you get a quote through sales or a free demo. The company says it is trusted by 40,000+ restaurants globally.

What works well

  • +Manage orders from several delivery apps directly in your existing POS
  • +One-click menu updates across all channels in real time
  • +Real-time stock updates across outlets to reduce cancellations
  • +Central reporting dashboard for operational and sales data
  • +Separate products for POS, branded ordering and AI call handling

What to watch out for

  • No public pricing; you need a sales conversation to get a quote
  • Hub works best alongside a POS it integrates with
  • Delivery platform commissions are charged by the platforms themselves, not reduced by UrbanPiper

Best suited for: Multi-outlet restaurants and cloud kitchens listed on Swiggy and Zomato · Brands that want aggregator orders inside their existing POS · Restaurants planning their own ordering website or app

AI analysis of UrbanPiper

Analysing UrbanPiper — pricing, features, reviews and alternatives…

Generated by App Advisor's native engine from this listing's verified data — not a paid placement.

UrbanPiper features

Researched from UrbanPiper's official product pages · updated September 2026.

Order management

  • Orders from Swiggy, Zomato, Uber Eats, Talabat and others on one screen
  • Orders received directly in your existing POS

Menu & inventory

  • Real-time menu updates across all channels
  • Real-time stock updates across outlets

Reporting

  • Centralised dashboard with operational and sales data

Other products

  • Prime POS
  • Meraki branded ordering websites and apps
  • Orderline AI for calls, reservations and orders

UrbanPiper pricing (INR)

Source

Every edition as published by the vendor. Prices exclude GST unless stated. Full UrbanPiper pricing breakdown

Hub (POS integrations)

Not published

Quote on request

  • Aggregator orders inside your existing POS
  • Real-time menu and stock sync
  • Centralised reporting

Prime (POS)

Not published

Quote on request

  • In-store and online operations in one POS

Meraki (branded ordering)

Not published

Quote on request

  • Self-branded ordering websites and apps

Orderline AI

Not published

Quote on request

  • AI handling of customer calls, reservations and orders
  • UrbanPiper's website shows no public price list; every product sends you to Contact Sales or Get a Free Demo
  • Commissions charged by Swiggy, Zomato and other aggregators are separate
Buying for a team? App Advisor can get you a volume quote and any partner discount available.

Integrations, security & India

Integrations

  • Swiggy
  • Zomato
  • Uber Eats
  • Talabat
  • POS systems (list on vendor site)

For Indian businesses

  • India is one of the country versions of the UrbanPiper website
  • Integrates with Swiggy and Zomato, India's two main food delivery platforms
  • INR pricing is not published

Support, resources & partner network

Support & learning

  • Support email: support@urbanpiper.com
  • Sales email: sales@urbanpiper.com
  • Partnerships email: partnerships@urbanpiper.com
  • Knowledge base and a system status page

Trust, compliance & who uses UrbanPiper

Customers named by the vendor

40,000+ restaurants globally (vendor claim)

Is UrbanPiper the best choice for you?

Best choice if you are…

  • Multi-outlet restaurants and cloud kitchens listed on Swiggy and Zomato
  • Brands that want aggregator orders inside their existing POS
  • Restaurants planning their own ordering website or app

Look elsewhere if you are…

  • Single outlets that only need the free partner apps from Swiggy or Zomato
  • Buyers who need published prices before speaking to sales
Still comparing? Get an unbiased shortlist and demos arranged for free.
Sources (2) · updated September 2026

UrbanPiper screenshots

Specifications

Category
Restaurant POS & management
Vendor
UrbanPiper
Headquarters
Bengaluru, Karnataka
Founded
2015
Pricing model
Subscription
Starting price
₹2,000/mo
Deployment
Cloud
Platforms
Web
Best for
Small business, SMB, Mid-market
Made in India
Yes

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UrbanPiper — frequently asked questions

What is UrbanPiper pricing?+

UrbanPiper does not publish prices. Hub, Prime, Meraki and Orderline AI are all quoted through sales, and you can book a free demo at https://www.urbanpiper.com/.

Is UrbanPiper free?+

No free plan is advertised. UrbanPiper offers a free demo, and pricing comes from its sales team.

What does UrbanPiper Hub do?+

Hub connects delivery platforms such as Swiggy, Zomato, Uber Eats and Talabat to your existing POS. You manage orders on one screen and update menus and stock across all channels in real time.

Does UrbanPiper replace Swiggy or Zomato commissions?+

No. UrbanPiper manages orders coming from those platforms. Each platform's commission or service fee is agreed with that platform. For commission-free ordering, UrbanPiper sells Meraki, its branded website and app product.

Does UrbanPiper have its own POS?+

Yes. Prime is UrbanPiper's POS for running in-store and online operations together.

How do I contact UrbanPiper support?+

Email support@urbanpiper.com, or use the knowledge base and support links on https://www.urbanpiper.com/. For sales, email sales@urbanpiper.com.

What is UrbanPiper?+

UrbanPiper is restaurant pos & management by UrbanPiper, an Indian company from Bengaluru. Online order aggregation and menu management hub.

How much does UrbanPiper cost?+

UrbanPiper starts at about ₹2,000 per month according to the vendor's published pricing. Plans and taxes vary, so confirm on the official site.

Does UrbanPiper offer a free trial or free plan?+

UrbanPiper typically offers a free trial before you commit to a paid plan.

Is UrbanPiper made in India?+

Yes. UrbanPiper is built by UrbanPiper, headquartered in Bengaluru, Karnataka.

Who is UrbanPiper best suited for?+

UrbanPiper suits small business, smb, mid-market buyers looking for restaurant pos & management.

What are the best alternatives to UrbanPiper?+

Popular alternatives in restaurant pos & management include Zomato for Restaurant Partners, Petpooja, Swiggy Partner. Use App Advisor's compare tool to see them side by side.

How is UrbanPiper deployed?+

UrbanPiper is available as a cloud (SaaS) product, with web access.

Guides that mention UrbanPiper

About UrbanPiper

UrbanPiper logo

UrbanPiper · Bengaluru, Karnataka · Founded 2015 · 1 product in our catalogue · Indian company

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