Microsoft Forms

by Microsoft · Redmond, United States · Since 2016

Forms and quizzes in Microsoft 365.

Survey & customer feedback tools Form builders & no-code appsFree

Starting price: Free
Free trial / plan: Always free; Start without a card
Deployment: Cloud; Web
App Advisor rating: 4.6; transparency & India fit

What is Microsoft Forms?

Microsoft Forms is survey & customer feedback tools from Microsoft, based in Redmond, United States and has been building software since 2016. Forms and quizzes in Microsoft 365.

Survey and feedback tools collect NPS, CSAT, employee engagement and market research responses, and route them to the teams who can act. Forms tools overlap here; the distinction is analysis and closed-loop follow-up.

It is completely free to use. Beyond survey & customer feedback tools, Microsoft Forms also covers form builders & no-code apps.

What works well

+Completely free to use
+10 years in business — a mature, stable product
+Covers more than one software category, reducing the number of tools you run

What to watch out for

−Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit

Best suited for: Startup · Small business · SMB

AI analysis of Microsoft Forms

Analysing Microsoft Forms — pricing, features, reviews and alternatives…

Generated by App Advisor's native engine from this listing's verified data — not a paid placement.

Microsoft Forms features

Category-standard capabilities plus what Microsoft Forms adds. Verify depth in a demo.

Survey builder with logic
NPS, CSAT and CES templates
Multi-channel distribution (email, WhatsApp, SMS, QR)
Employee engagement pulses
Text analytics and sentiment
Review generation for Google and marketplaces
Closed-loop ticketing
Dashboards and benchmarks
Free plan to start without a card

Microsoft Forms pricing

Entry price

Free

No paid plan required

How Microsoft Forms charges. Microsoft Forms is free; some free products monetise through add-ons, payments or premium support, so check what stays free at scale.

Read from the vendor's official website. Prices change — confirm on forms.microsoft.com.

Specifications

Category: Survey & customer feedback tools, Form builders & no-code apps
Vendor: Microsoft
Headquarters: Redmond, United States
Founded: 2016
Pricing model: Free
Starting price: Free
Deployment: Cloud
Platforms: Web
Best for: Startup, Small business, SMB
Made in India: No

Free plan

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Microsoft Forms vs Zoho Survey Microsoft Forms vs Google Forms Microsoft Forms vs SurveySparrow Microsoft Forms vs SurveyMonkey Microsoft Forms vs Zonka Feedback

Compare all Microsoft Forms alternatives with pricing →

Microsoft Forms — frequently asked questions

What is Microsoft Forms?+

Microsoft Forms is survey & customer feedback tools by Microsoft. Forms and quizzes in Microsoft 365.

How much does Microsoft Forms cost?+

Microsoft Forms is free to use.

Does Microsoft Forms offer a free trial or free plan?+

Yes — Microsoft Forms offers a free plan you can start with.

Is Microsoft Forms made in India?+

No. Microsoft Forms is developed by Microsoft in Redmond, United States, though it is used by Indian businesses.

Who is Microsoft Forms best suited for?+

Microsoft Forms suits startup, small business, smb buyers looking for survey & customer feedback tools with form builders & no-code apps.

What are the best alternatives to Microsoft Forms?+

Popular alternatives in survey & customer feedback tools include Zoho Survey, Google Forms, SurveySparrow. Use App Advisor's compare tool to see them side by side.

How is Microsoft Forms deployed?+

Microsoft Forms is available as a cloud (SaaS) product, with web access.