Haptik Platform

by Haptik · Mumbai, Maharashtra · Since 2013

Conversational AI for enterprises.

Live chat & chatbot software AI toolsRecommendedAI poweredMade in IndiaEnterprise ready

Starting price: On request; Ask for a quote
Free trial / plan: Not advertised
Deployment: Cloud; Web
App Advisor rating: 4.4; transparency & India fit

What is Haptik Platform?

Haptik Platform is live chat & chatbot software from Haptik, an Indian company headquartered in Mumbai, Maharashtra and has been building software since 2013. Conversational AI for enterprises.

Live chat and chatbot platforms add chat to websites and apps, automate answers with bots and route conversations to agents across WhatsApp, Instagram and web. Indian conversational-AI vendors are strong in vernacular and voice bots.

Pricing is quoted per organisation, so ask the vendor for a proposal that matches your size. Beyond live chat & chatbot software, Haptik Platform also covers ai tools. Because it is built in India, GST, INR pricing and local support hours are native rather than bolted on.

What works well

+Built in India with GST-ready workflows and local support hours
+13 years in business — a mature, stable product
+One of the top-ranked live chat & chatbot software options in our catalogue
+Covers more than one software category, reducing the number of tools you run

What to watch out for

−Pricing is not published — expect a sales conversation before you see costs
−No permanently free plan

Best suited for: Mid-market · Enterprise

AI analysis of Haptik Platform

Analysing Haptik Platform — pricing, features, reviews and alternatives…

Generated by App Advisor's native engine from this listing's verified data — not a paid placement.

Haptik Platform features

Category-standard capabilities plus what Haptik Platform adds. Verify depth in a demo.

Website and in-app chat widget
AI chatbots trained on your content
WhatsApp, Instagram and Messenger channels
Shared team inbox
Proactive messages and triggers
Vernacular and voice bots
Handoff to agents and ticketing
Analytics
AI-assisted workflows and suggestions
INR pricing and India-based support

Haptik Platform pricing

Entry price

On request

Quoted per organisation after a discovery call

How Haptik Platform charges. Haptik prices per organisation based on users, modules and implementation scope. Ask for a quote that includes onboarding, training and annual increases.

Read from the vendor's official website. Prices change — confirm on haptik.ai.

Specifications

Category: Live chat & chatbot software, AI tools
Vendor: Haptik
Headquarters: Mumbai, Maharashtra
Founded: 2013
Pricing model: Quote-based
Starting price: On request
Deployment: Cloud
Platforms: Web
Best for: Mid-market, Enterprise
Made in India: Yes

Pay as you go

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Haptik Platform — frequently asked questions

What is Haptik Platform?+

Haptik Platform is live chat & chatbot software by Haptik, an Indian company from Mumbai. Conversational AI for enterprises.

How much does Haptik Platform cost?+

Haptik Platform does not publish a price list; pricing is quoted per organisation. Request a demo through App Advisor and we will ask the vendor for a written quote.

Does Haptik Platform offer a free trial or free plan?+

Haptik Platform does not advertise a free plan; ask the vendor for a trial or a guided demo.

Is Haptik Platform made in India?+

Yes. Haptik Platform is built by Haptik, headquartered in Mumbai, Maharashtra.

Who is Haptik Platform best suited for?+

Haptik Platform suits mid-market, enterprise buyers looking for live chat & chatbot software with ai tools.

What are the best alternatives to Haptik Platform?+

Popular alternatives in live chat & chatbot software include Zoho SalesIQ, Freshchat, AiSensy. Use App Advisor's compare tool to see them side by side.

How is Haptik Platform deployed?+

Haptik Platform is available as a cloud (SaaS) product, with web access.