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Heroic KB
by HeroThemes · Stoke-on-Trent, United Kingdom
Self-service knowledge base plugin for WordPress with search and article analytics.
- Starting price
- On request
- Free trial / plan
- Free trial
- Deployment
- Cloud
- Web
- App Advisor rating
- 4.0
- transparency & India fit
What is Heroic KB?
Heroic KB is helpdesk software from HeroThemes, based in Stoke-on-Trent, United Kingdom. Self-service knowledge base plugin for WordPress with search and article analytics.
Helpdesk software collects customer queries from email, chat, phone and social into one queue with ownership, SLAs and reporting. The Indian-specific question is usually WhatsApp: whether it is a first-class channel or an afterthought.
Pricing is quoted per organisation, so ask the vendor for a proposal that matches your size.
What works well
What to watch out for
- −No permanently free plan
- −Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit
Best suited for: Small business · SMB · Mid-market
AI analysis of Heroic KB
Analysing Heroic KB — pricing, features, reviews and alternatives…
Generated by App Advisor's native engine from this listing's verified data — not a paid placement.
Heroic KB features
Category-standard capabilities plus what Heroic KB adds. Verify depth in a demo.
- Multi-channel ticketing (email, chat, phone, WhatsApp)
- SLA policies and escalations
- Knowledge base and self-service portal
- Automation and canned responses
- Agent collaboration and internal notes
- CSAT surveys
- Reporting and dashboards
- CRM and e-commerce integrations
Heroic KB pricing
Entry price
On request
Published subscription pricing, taxes extra
How Heroic KB charges. Plans scale with users or features. Annual billing is usually 15–25% cheaper than monthly, and GST is added on top of listed prices in India.
Read from the vendor's official website. Prices change — confirm on herothemes.com.
Specifications
- Category
- Helpdesk software
- Vendor
- HeroThemes
- Headquarters
- Stoke-on-Trent, United Kingdom
- Founded
- Not published
- Pricing model
- Subscription
- Starting price
- On request
- Deployment
- Cloud
- Platforms
- Web
- Best for
- Small business, SMB, Mid-market
- Made in India
- No
More software like Heroic KB
Alternatives, the same vendor's other products and India-first picks.
Compare all Heroic KB alternatives with pricing →
Heroic KB — frequently asked questions
What is Heroic KB?+
Heroic KB is helpdesk software by HeroThemes. Self-service knowledge base plugin for WordPress with search and article analytics.
How much does Heroic KB cost?+
Heroic KB is a paid product. Check HeroThemes's official pricing page for current plans, or request a quote through App Advisor.
Does Heroic KB offer a free trial or free plan?+
App Advisor's listing records a free trial for Heroic KB. Confirm the current trial terms on HeroThemes's official site.
Is Heroic KB made in India?+
No. Heroic KB is developed by HeroThemes in Stoke-on-Trent, United Kingdom.
Who is Heroic KB best suited for?+
Heroic KB suits small business, smb, mid-market buyers looking for helpdesk software.
What are the best alternatives to Heroic KB?+
Popular alternatives in helpdesk software include Freshdesk, Zoho Desk, Freshservice. Use App Advisor's compare tool to see them side by side.
How is Heroic KB deployed?+
Heroic KB is available as a cloud (SaaS) product, with web access.
About HeroThemes
HeroThemes · Stoke-on-Trent, United Kingdom · 1 product in our catalogue
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