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Mojo Helpdesk
by Metadot Corporation · Austin, USA
All-in-one help desk platform with ticketing, asset management and a knowledge base.
- Starting price
- On request
- Free trial / plan
- Free trial
- Deployment
- Cloud
- Web
- App Advisor rating
- 4.0
- transparency & India fit
What is Mojo Helpdesk?
Mojo Helpdesk is helpdesk software from Metadot Corporation, based in Austin, USA. All-in-one help desk platform with ticketing, asset management and a knowledge base.
Helpdesk software collects customer queries from email, chat, phone and social into one queue with ownership, SLAs and reporting. The Indian-specific question is usually WhatsApp: whether it is a first-class channel or an afterthought.
Pricing is quoted per organisation, so ask the vendor for a proposal that matches your size. Beyond helpdesk software, Mojo Helpdesk also covers it service management & asset tracking.
What works well
- +Covers more than one software category, reducing the number of tools you run
What to watch out for
- −No permanently free plan
- −Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit
Best suited for: Small business · SMB · Mid-market
AI analysis of Mojo Helpdesk
Analysing Mojo Helpdesk — pricing, features, reviews and alternatives…
Generated by App Advisor's native engine from this listing's verified data — not a paid placement.
Mojo Helpdesk features
Category-standard capabilities plus what Mojo Helpdesk adds. Verify depth in a demo.
- Multi-channel ticketing (email, chat, phone, WhatsApp)
- SLA policies and escalations
- Knowledge base and self-service portal
- Automation and canned responses
- Agent collaboration and internal notes
- CSAT surveys
- Reporting and dashboards
- CRM and e-commerce integrations
Mojo Helpdesk pricing
Entry price
On request
Published subscription pricing, taxes extra
How Mojo Helpdesk charges. Plans scale with users or features. Annual billing is usually 15–25% cheaper than monthly, and GST is added on top of listed prices in India.
Read from the vendor's official website. Prices change — confirm on mojohelpdesk.com.
Specifications
- Category
- Helpdesk software, IT service management & asset tracking
- Vendor
- Metadot Corporation
- Headquarters
- Austin, USA
- Founded
- Not published
- Pricing model
- Subscription
- Starting price
- On request
- Deployment
- Cloud
- Platforms
- Web
- Best for
- Small business, SMB, Mid-market
- Made in India
- No
More software like Mojo Helpdesk
Alternatives, the same vendor's other products and India-first picks.
Compare all Mojo Helpdesk alternatives with pricing →
Mojo Helpdesk — frequently asked questions
What is Mojo Helpdesk?+
Mojo Helpdesk is helpdesk software by Metadot Corporation. All-in-one help desk platform with ticketing, asset management and a knowledge base.
How much does Mojo Helpdesk cost?+
Mojo Helpdesk is a paid product. Check Metadot Corporation's official pricing page for current plans, or request a quote through App Advisor.
Does Mojo Helpdesk offer a free trial or free plan?+
App Advisor's listing records a free trial for Mojo Helpdesk. Confirm the current trial terms on Metadot Corporation's official site.
Is Mojo Helpdesk made in India?+
No. Mojo Helpdesk is developed by Metadot Corporation in Austin, USA.
Who is Mojo Helpdesk best suited for?+
Mojo Helpdesk suits small business, smb, mid-market buyers looking for helpdesk software with it service management & asset tracking.
What are the best alternatives to Mojo Helpdesk?+
Popular alternatives in helpdesk software include Freshdesk, Zoho Desk, Freshservice. Use App Advisor's compare tool to see them side by side.
How is Mojo Helpdesk deployed?+
Mojo Helpdesk is available as a cloud (SaaS) product, with web access.
About Metadot Corporation
Metadot Corporation · Austin, USA · 1 product in our catalogue
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