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Servicely
by Servicely · Sydney, Australia
AI-powered service management platform for IT and enterprise service desks.
- Starting price
- On request
- Ask for a quote
- Free trial / plan
- Not advertised
- Deployment
- Cloud
- Web
- App Advisor rating
- 3.9
- transparency & India fit
What is Servicely?
Servicely is helpdesk software from Servicely, based in Sydney, Australia. AI-powered service management platform for IT and enterprise service desks.
Helpdesk software collects customer queries from email, chat, phone and social into one queue with ownership, SLAs and reporting. The Indian-specific question is usually WhatsApp: whether it is a first-class channel or an afterthought.
Pricing is quoted per organisation, so ask the vendor for a proposal that matches your size. Beyond helpdesk software, Servicely also covers ai tools.
What works well
- +Covers more than one software category, reducing the number of tools you run
What to watch out for
- −Pricing is not published — expect a sales conversation before you see costs
- −No permanently free plan
- −Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit
Best suited for: Mid-market · Enterprise
AI analysis of Servicely
Analysing Servicely — pricing, features, reviews and alternatives…
Generated by App Advisor's native engine from this listing's verified data — not a paid placement.
Servicely features
Category-standard capabilities plus what Servicely adds. Verify depth in a demo.
- Multi-channel ticketing (email, chat, phone, WhatsApp)
- SLA policies and escalations
- Knowledge base and self-service portal
- Automation and canned responses
- Agent collaboration and internal notes
- CSAT surveys
- Reporting and dashboards
- CRM and e-commerce integrations
- AI-assisted workflows and suggestions
Servicely pricing
Entry price
On request
Quoted per organisation after a discovery call
How Servicely charges. Servicely prices per organisation based on users, modules and implementation scope. Ask for a quote that includes onboarding, training and annual increases.
Read from the vendor's official website. Prices change — confirm on servicely.ai.
Specifications
- Category
- Helpdesk software, AI tools
- Vendor
- Servicely
- Headquarters
- Sydney, Australia
- Founded
- Not published
- Pricing model
- Quote-based
- Starting price
- On request
- Deployment
- Cloud
- Platforms
- Web
- Best for
- Mid-market, Enterprise
- Made in India
- No
More software like Servicely
Alternatives, the same vendor's other products and India-first picks.
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Servicely — frequently asked questions
What is Servicely?+
Servicely is helpdesk software by Servicely. AI-powered service management platform for IT and enterprise service desks.
How much does Servicely cost?+
Servicely is priced on request. Request a demo through App Advisor and we will ask the vendor for a written quote.
Does Servicely offer a free trial or free plan?+
Servicely does not advertise a free plan; ask the vendor for a trial or a guided demo.
Is Servicely made in India?+
No. Servicely is developed by Servicely in Sydney, Australia.
Who is Servicely best suited for?+
Servicely suits mid-market, enterprise buyers looking for helpdesk software with ai tools.
What are the best alternatives to Servicely?+
Popular alternatives in helpdesk software include Freshdesk, Zoho Desk, Freshservice. Use App Advisor's compare tool to see them side by side.
How is Servicely deployed?+
Servicely is available as a cloud (SaaS) product, with web access.
About Servicely
Servicely · Sydney, Australia · 1 product in our catalogue
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