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Workativ
by Workativ · Chennai, Tamil Nadu
AI agent platform that automates HR and IT support requests for employees.
- Starting price
- On request
- Free trial / plan
- Free trial
- Deployment
- Cloud
- Web
- App Advisor rating
- 4.2
- transparency & India fit
What is Workativ?
Workativ is helpdesk software from Workativ, an Indian company headquartered in Chennai, Tamil Nadu. AI agent platform that automates HR and IT support requests for employees.
Helpdesk software collects customer queries from email, chat, phone and social into one queue with ownership, SLAs and reporting. The Indian-specific question is usually WhatsApp: whether it is a first-class channel or an afterthought.
Pricing is quoted per organisation, so ask the vendor for a proposal that matches your size. Beyond helpdesk software, Workativ also covers ai tools. Because it is built in India, GST, INR pricing and local support hours are native rather than bolted on.
What works well
- +Built in India with GST-ready workflows and local support hours
- +Covers more than one software category, reducing the number of tools you run
What to watch out for
- −No permanently free plan
Best suited for: Small business · SMB · Mid-market
AI analysis of Workativ
Analysing Workativ — pricing, features, reviews and alternatives…
Generated by App Advisor's native engine from this listing's verified data — not a paid placement.
Workativ features
Category-standard capabilities plus what Workativ adds. Verify depth in a demo.
- Multi-channel ticketing (email, chat, phone, WhatsApp)
- SLA policies and escalations
- Knowledge base and self-service portal
- Automation and canned responses
- Agent collaboration and internal notes
- CSAT surveys
- Reporting and dashboards
- CRM and e-commerce integrations
- AI-assisted workflows and suggestions
- INR pricing and India-based support
Workativ pricing
Entry price
On request
Published subscription pricing, taxes extra
How Workativ charges. Plans scale with users or features. Annual billing is usually 15–25% cheaper than monthly, and GST is added on top of listed prices in India.
Read from the vendor's official website. Prices change — confirm on workativ.com.
Specifications
- Category
- Helpdesk software, AI tools
- Vendor
- Workativ
- Headquarters
- Chennai, Tamil Nadu
- Founded
- Not published
- Pricing model
- Subscription
- Starting price
- On request
- Deployment
- Cloud
- Platforms
- Web
- Best for
- Small business, SMB, Mid-market
- Made in India
- Yes
More software like Workativ
Alternatives, the same vendor's other products and India-first picks.
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Workativ — frequently asked questions
What is Workativ?+
Workativ is helpdesk software by Workativ, an Indian company from Chennai. AI agent platform that automates HR and IT support requests for employees.
How much does Workativ cost?+
Workativ is a paid product. Check Workativ's official pricing page for current plans, or request a quote through App Advisor.
Does Workativ offer a free trial or free plan?+
App Advisor's listing records a free trial for Workativ. Confirm the current trial terms on Workativ's official site.
Is Workativ made in India?+
Yes. Workativ is built by Workativ, headquartered in Chennai, Tamil Nadu.
Who is Workativ best suited for?+
Workativ suits small business, smb, mid-market buyers looking for helpdesk software with ai tools.
What are the best alternatives to Workativ?+
Popular alternatives in helpdesk software include Freshdesk, Zoho Desk, Freshservice. Use App Advisor's compare tool to see them side by side.
How is Workativ deployed?+
Workativ is available as a cloud (SaaS) product, with web access.
About Workativ
Workativ · Chennai, Tamil Nadu · 1 product in our catalogue · Indian company
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