RecommendedFeatured
Starts at
Free plan
- Starting price
- On request
- Ask for a quote
- Free trial / plan
- Not advertised
- Deployment
- Cloud
- Web
- App Advisor rating
- 4.0
- transparency & India fit
What is Xurrent?
Xurrent is helpdesk software from Xurrent, based in Austin, USA. AI-powered IT service management and incident management platform.
Helpdesk software collects customer queries from email, chat, phone and social into one queue with ownership, SLAs and reporting. The Indian-specific question is usually WhatsApp: whether it is a first-class channel or an afterthought.
Pricing is quoted per organisation, so ask the vendor for a proposal that matches your size. Beyond helpdesk software, Xurrent also covers ai tools.
What works well
- +Covers more than one software category, reducing the number of tools you run
What to watch out for
- −Pricing is not published — expect a sales conversation before you see costs
- −No permanently free plan
- −Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit
Best suited for: Mid-market · Enterprise
AI analysis of Xurrent
Analysing Xurrent — pricing, features, reviews and alternatives…
Generated by App Advisor's native engine from this listing's verified data — not a paid placement.
Xurrent features
Category-standard capabilities plus what Xurrent adds. Verify depth in a demo.
- Multi-channel ticketing (email, chat, phone, WhatsApp)
- SLA policies and escalations
- Knowledge base and self-service portal
- Automation and canned responses
- Agent collaboration and internal notes
- CSAT surveys
- Reporting and dashboards
- CRM and e-commerce integrations
- AI-assisted workflows and suggestions
Xurrent pricing
Entry price
On request
Quoted per organisation after a discovery call
How Xurrent charges. Xurrent prices per organisation based on users, modules and implementation scope. Ask for a quote that includes onboarding, training and annual increases.
Read from the vendor's official website. Prices change — confirm on xurrent.com.
Specifications
- Category
- Helpdesk software, AI tools
- Vendor
- Xurrent
- Headquarters
- Austin, USA
- Founded
- Not published
- Pricing model
- Quote-based
- Starting price
- On request
- Deployment
- Cloud
- Platforms
- Web
- Best for
- Mid-market, Enterprise
- Made in India
- No
More software like Xurrent
Alternatives, the same vendor's other products and India-first picks.
Compare all Xurrent alternatives with pricing →
Xurrent — frequently asked questions
What is Xurrent?+
Xurrent is helpdesk software by Xurrent. AI-powered IT service management and incident management platform.
How much does Xurrent cost?+
Xurrent is priced on request. Request a demo through App Advisor and we will ask the vendor for a written quote.
Does Xurrent offer a free trial or free plan?+
Xurrent does not advertise a free plan; ask the vendor for a trial or a guided demo.
Is Xurrent made in India?+
No. Xurrent is developed by Xurrent in Austin, USA.
Who is Xurrent best suited for?+
Xurrent suits mid-market, enterprise buyers looking for helpdesk software with ai tools.
What are the best alternatives to Xurrent?+
Popular alternatives in helpdesk software include Freshdesk, Zoho Desk, Freshservice. Use App Advisor's compare tool to see them side by side.
How is Xurrent deployed?+
Xurrent is available as a cloud (SaaS) product, with web access.
About Xurrent
Xurrent · Austin, USA · 1 product in our catalogue
Get an instant demo