Skip to content

Free, independent software advice for Indian businesses

App Advisor logoApp Advisor

Head to head · CRM software

1Channel vs Basiq360

Pricing, features, India readiness and rating compared. 1Channel rates highest.

Channel-tech platform with sales force automation, distributor management and channel and influencer loyalty software.

Made in India

Business process automation suite covering loyalty management, sales force automation and dealer/distributor management.

Made in India
Compare1ChannelBasiq360
CategoryCRM softwareCRM software
Vendor1ChannelBasiq360
HeadquartersGurugram, HaryanaFaridabad, Haryana
Made in IndiaYesYes
Starting priceOn requestOn request
Free planNoNo
Free trialYesNo
Published pricingYesNo
Deploymentcloudcloud
Mobile appsNoNo
Founded
Best forSmall business, SMB, Mid-marketMid-market, Enterprise
App Advisor rating4.1 / 54.1 / 5

1Channel: pros & cons

  • +Built in India with GST-ready workflows and local support hours
  • +Covers more than one software category, reducing the number of tools you run
  • No permanently free plan

Key features

  • Lead capture from website, ads, IndiaMART and Justdial
  • Pipeline stages and deal tracking
  • WhatsApp, email and call logging
  • Lead distribution and round-robin
  • Task reminders and follow-up automation
  • Quotes and proposals

Basiq360: pros & cons

  • +Built in India with GST-ready workflows and local support hours
  • +Covers more than one software category, reducing the number of tools you run
  • Pricing is not published — expect a sales conversation before you see costs
  • No permanently free plan

Key features

  • Lead capture from website, ads, IndiaMART and Justdial
  • Pipeline stages and deal tracking
  • WhatsApp, email and call logging
  • Lead distribution and round-robin
  • Task reminders and follow-up automation
  • Quotes and proposals

Get an instant demo

See 1Channel live, with an App Advisor discount

Frequently asked questions

Which is better, 1Channel or Basiq360?+

1Channel scores higher on App Advisor's rating (4.1/5) for pricing transparency, India readiness and maturity. The right choice depends on your workflow — request demos of both.

Is 1Channel cheaper than Basiq360?+

1Channel starts at On request and Basiq360 at On request. One of them does not publish pricing, so ask for a written quote before comparing.

Can I switch from 1Channel to Basiq360?+

Most crm software products import CSV or Excel data; check whether historical records, attachments and integrations move too before you switch.

More comparisons