Skip to content

Free, independent software advice for Indian businesses

App Advisor logoApp Advisor
Celitix logo

Celitix

by Proactive Professional Services Pvt Ltd · Jaipur, Rajasthan

Omnichannel CPaaS for SMS, RCS, WhatsApp and OBD with a cloud team inbox and developer APIs.

Visit website
Starting price
₹1,199/mo
per month, billed by vendor
Free trial / plan
Free trial
Deployment
Cloud
Web
App Advisor rating
4.3
transparency & India fit

What is Celitix?

Celitix is contact center & cloud telephony from Proactive Professional Services Pvt Ltd, an Indian company headquartered in Jaipur, Rajasthan. Omnichannel CPaaS for SMS, RCS, WhatsApp and OBD with a cloud team inbox and developer APIs.

Contact-centre software runs inbound and outbound calling with IVR, ACD, dialler, recording and agent desktops, increasingly blended with chat and WhatsApp. Cloud telephony providers supply the numbers and minutes; several Indian vendors do both.

Pricing is published and starts at roughly ₹1,199 per month. Beyond contact center & cloud telephony, Celitix also covers sms & otp platforms, whatsapp automation. Because it is built in India, GST, INR pricing and local support hours are native rather than bolted on.

What works well

  • +Pricing is published, so there is no sales call to see costs
  • +Built in India with GST-ready workflows and local support hours
  • +Covers more than one software category, reducing the number of tools you run

What to watch out for

  • No permanently free plan

Best suited for: Small business · SMB · Mid-market

AI analysis of Celitix

Analysing Celitix — pricing, features, reviews and alternatives…

Generated by App Advisor's native engine from this listing's verified data — not a paid placement.

Celitix features

Category-standard capabilities plus what Celitix adds. Verify depth in a demo.

  • IVR and ACD routing
  • Virtual and toll-free numbers
  • Predictive and progressive diallers
  • Call recording and QA
  • Omnichannel agent desktop
  • CRM screen-pop
  • Workforce management
  • Real-time dashboards
  • INR pricing and India-based support

Celitix pricing

Entry price

₹1,199/mo

Published subscription pricing, taxes extra

How Celitix charges. Plans scale with users or features. Annual billing is usually 15–25% cheaper than monthly, and GST is added on top of listed prices in India.

Read from the vendor's official website. Prices change — confirm on celitix.com.

Specifications

Category
Contact center & cloud telephony, SMS & OTP platforms, WhatsApp automation
Vendor
Proactive Professional Services Pvt Ltd
Headquarters
Jaipur, Rajasthan
Founded
Not published
Pricing model
Subscription
Starting price
₹1,199/mo
Deployment
Cloud
Platforms
Web
Best for
Small business, SMB, Mid-market
Made in India
Yes

More software like Celitix

Alternatives, the same vendor's other products and India-first picks.

Compare all Celitix alternatives with pricing →

Celitix — frequently asked questions

What is Celitix?+

Celitix is contact center & cloud telephony by Proactive Professional Services Pvt Ltd, an Indian company from Jaipur. Omnichannel CPaaS for SMS, RCS, WhatsApp and OBD with a cloud team inbox and developer APIs.

How much does Celitix cost?+

Celitix's published pricing starts at ₹1,199/mo. Plans and taxes vary, so confirm on the official site.

Does Celitix offer a free trial or free plan?+

App Advisor's listing records a free trial for Celitix. Confirm the current trial terms on Proactive Professional Services Pvt Ltd's official site.

Is Celitix made in India?+

Yes. Celitix is built by Proactive Professional Services Pvt Ltd, headquartered in Jaipur, Rajasthan.

Who is Celitix best suited for?+

Celitix suits small business, smb, mid-market buyers looking for contact center & cloud telephony with sms & otp platforms and whatsapp automation.

What are the best alternatives to Celitix?+

Popular alternatives in contact center & cloud telephony include Ozonetel Contact Center, Knowlarity SuperReceptionist, MyOperator Contact Center. Use App Advisor's compare tool to see them side by side.

How is Celitix deployed?+

Celitix is available as a cloud (SaaS) product, with web access.

About Proactive Professional Services Pvt Ltd

Proactive Professional Services Pvt Ltd logo

Proactive Professional Services Pvt Ltd · Jaipur, Rajasthan · 1 product in our catalogue · Indian company

Get an instant demo

See Celitix live, with an App Advisor discount