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Customer Alliance
by CA Customer Alliance GmbH · Berlin, Germany
Review management software that centralises reviews and guest surveys for hotels and businesses.
- Starting price
- On request
- Free trial / plan
- Free trial
- Deployment
- Cloud
- Web
- App Advisor rating
- 3.9
- transparency & India fit
What is Customer Alliance?
Customer Alliance is survey & customer feedback tools from CA Customer Alliance GmbH, based in Berlin, Germany. Review management software that centralises reviews and guest surveys for hotels and businesses.
Survey and feedback tools collect NPS, CSAT, employee engagement and market research responses, and route them to the teams who can act. Forms tools overlap here; the distinction is analysis and closed-loop follow-up.
Pricing is quoted per organisation, so ask the vendor for a proposal that matches your size.
What works well
What to watch out for
- −No permanently free plan
- −Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit
Best suited for: Small business · SMB · Mid-market
AI analysis of Customer Alliance
Analysing Customer Alliance — pricing, features, reviews and alternatives…
Generated by App Advisor's native engine from this listing's verified data — not a paid placement.
Customer Alliance features
Category-standard capabilities plus what Customer Alliance adds. Verify depth in a demo.
- Survey builder with logic
- NPS, CSAT and CES templates
- Multi-channel distribution (email, WhatsApp, SMS, QR)
- Employee engagement pulses
- Text analytics and sentiment
- Review generation for Google and marketplaces
- Closed-loop ticketing
- Dashboards and benchmarks
Customer Alliance pricing
Entry price
On request
Published subscription pricing, taxes extra
How Customer Alliance charges. Plans scale with users or features. Annual billing is usually 15–25% cheaper than monthly, and GST is added on top of listed prices in India.
Read from the vendor's official website. Prices change — confirm on customer-alliance.com.
Specifications
- Category
- Survey & customer feedback tools
- Vendor
- CA Customer Alliance GmbH
- Headquarters
- Berlin, Germany
- Founded
- Not published
- Pricing model
- Subscription
- Starting price
- On request
- Deployment
- Cloud
- Platforms
- Web
- Best for
- Small business, SMB, Mid-market
- Made in India
- No
More software like Customer Alliance
Alternatives, the same vendor's other products and India-first picks.
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Customer Alliance — frequently asked questions
What is Customer Alliance?+
Customer Alliance is survey & customer feedback tools by CA Customer Alliance GmbH. Review management software that centralises reviews and guest surveys for hotels and businesses.
How much does Customer Alliance cost?+
Customer Alliance is a paid product. Check CA Customer Alliance GmbH's official pricing page for current plans, or request a quote through App Advisor.
Does Customer Alliance offer a free trial or free plan?+
App Advisor's listing records a free trial for Customer Alliance. Confirm the current trial terms on CA Customer Alliance GmbH's official site.
Is Customer Alliance made in India?+
No. Customer Alliance is developed by CA Customer Alliance GmbH in Berlin, Germany.
Who is Customer Alliance best suited for?+
Customer Alliance suits small business, smb, mid-market buyers looking for survey & customer feedback tools.
What are the best alternatives to Customer Alliance?+
Popular alternatives in survey & customer feedback tools include Zoho Survey, Google Forms, SurveySparrow. Use App Advisor's compare tool to see them side by side.
How is Customer Alliance deployed?+
Customer Alliance is available as a cloud (SaaS) product, with web access.
About CA Customer Alliance GmbH
CA Customer Alliance GmbH · Berlin, Germany · 1 product in our catalogue
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