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Gainsight

by Gainsight, Inc. · San Francisco, USA

Customer success and retention platform that gives teams the context to act so more customers get value, stay and grow.

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Starting price
On request
Ask for a quote
Free trial / plan
Not advertised
Deployment
Cloud
Web
App Advisor rating
4.0
transparency & India fit

What is Gainsight?

Gainsight is survey & customer feedback tools from Gainsight, Inc., based in San Francisco, USA. Customer success and retention platform that gives teams the context to act so more customers get value, stay and grow.

Survey and feedback tools collect NPS, CSAT, employee engagement and market research responses, and route them to the teams who can act. Forms tools overlap here; the distinction is analysis and closed-loop follow-up.

Pricing is quoted per organisation, so ask the vendor for a proposal that matches your size.

What works well

    What to watch out for

    • Pricing is not published — expect a sales conversation before you see costs
    • No permanently free plan
    • Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit

    Best suited for: Mid-market · Enterprise

    AI analysis of Gainsight

    Analysing Gainsight — pricing, features, reviews and alternatives…

    Generated by App Advisor's native engine from this listing's verified data — not a paid placement.

    Gainsight features

    Category-standard capabilities plus what Gainsight adds. Verify depth in a demo.

    • Survey builder with logic
    • NPS, CSAT and CES templates
    • Multi-channel distribution (email, WhatsApp, SMS, QR)
    • Employee engagement pulses
    • Text analytics and sentiment
    • Review generation for Google and marketplaces
    • Closed-loop ticketing
    • Dashboards and benchmarks

    Gainsight pricing

    Entry price

    On request

    Quoted per organisation after a discovery call

    How Gainsight charges. Gainsight, Inc. prices per organisation based on users, modules and implementation scope. Ask for a quote that includes onboarding, training and annual increases.

    Read from the vendor's official website. Prices change — confirm on gainsight.com.

    Specifications

    Category
    Survey & customer feedback tools
    Vendor
    Gainsight, Inc.
    Headquarters
    San Francisco, USA
    Founded
    Not published
    Pricing model
    Quote-based
    Starting price
    On request
    Deployment
    Cloud
    Platforms
    Web
    Best for
    Mid-market, Enterprise
    Made in India
    No

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    Gainsight — frequently asked questions

    What is Gainsight?+

    Gainsight is survey & customer feedback tools by Gainsight, Inc.. Customer success and retention platform that gives teams the context to act so more customers get value, stay and grow.

    How much does Gainsight cost?+

    Gainsight is priced on request. Request a demo through App Advisor and we will ask the vendor for a written quote.

    Does Gainsight offer a free trial or free plan?+

    Gainsight does not advertise a free plan; ask the vendor for a trial or a guided demo.

    Is Gainsight made in India?+

    No. Gainsight is developed by Gainsight, Inc. in San Francisco, USA.

    Who is Gainsight best suited for?+

    Gainsight suits mid-market, enterprise buyers looking for survey & customer feedback tools.

    What are the best alternatives to Gainsight?+

    Popular alternatives in survey & customer feedback tools include Zoho Survey, Google Forms, SurveySparrow. Use App Advisor's compare tool to see them side by side.

    How is Gainsight deployed?+

    Gainsight is available as a cloud (SaaS) product, with web access.

    About Gainsight, Inc.

    Gainsight, Inc. logo

    Gainsight, Inc. · San Francisco, USA · 2 products in our catalogue

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