Cloud telephony · India
Cloud telephony price in India: 7 vendors' published plans (2026)
We read the pricing pages of 7 cloud telephony vendors and recorded every plan that is published in rupees. The lowest paid figure we found is ₹175 unknown for Callyzer (Starting price).
2 of these vendors quote at least one plan on annual billing, and 4 state that GST is extra — so compare the per-month figure only after checking the billing term, and add 18% GST where the page says prices exclude it.
Checked on vendors' official websites in September 2026. Nothing here is paid placement.
| Product | Plan | Price | Billing | GST | Source |
|---|---|---|---|---|---|
 Knowlarity SuperReceptionistMade in India | Unlimited Contact Center Plan (Inbound) | ₹1,999 per month | monthly | Not stated | source |
| Inbound & Outbound Contact Center | ₹2,999 per month | monthly | Not stated | source | |
| Inbound & Outbound with lead management (Tentacle) | ₹3,499 per month | monthly | Not stated | source | |
 MyOperator Contact CenterMade in India | Sedan | ₹5,000 per month (10 users) | billed annually | + GST | source |
| SUV | ₹15,000 per month (10 users) | billed annually | + GST | source | |
 Tata Tele Smartflo CCMade in India | Smartflo Lite | ₹950 per license/month (+₹5,000 one-time) | monthly | Not stated | source |
| Smartflo Pro | ₹1,250 per license/month (+₹10,000 one-time) | monthly | Not stated | source | |
 CallyzerMade in India | Starting price | ₹175 unknown | Not stated | + GST | source |
 Toll Free India by ServetelMade in India | Professional | ₹1,599 per user/month (min 6 seats) | Not stated | Not stated | source |
| Ultra | ₹1,999 per user/month (min 5 seats) | Not stated | Not stated | source | |
 KommunoMade in India | Standard (cloud telephony) | ₹1,499 per user per month | billed annually | + GST | source |
| Standard (IVR, up to 5 users) | ₹2,500 per month | billed annually | + GST | source | |
 CelitixMade in India | Full access plan (Omnichannel) | ₹1,199 per month | Not stated | + GST | source |
Quotes are copied from the linked vendor pages. “Not stated” / “—” means the vendor does not publish it or we could not verify it.
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Cloud telephony subscription cost in India
Total cost includes user or channel licences, number rentals, per-minute usage, toll-free incoming charges, SMS alert credits, recording storage beyond the included period and CRM integration fees. Prepaid wallets and annual plans can reduce rates, but check whether unused minutes expire. GST at 18% applies to rentals and usage alike. Pulse billing rules also affect minute costs.
Frequently asked questions
What is the cheapest cloud telephony price in India?+
Among the 7 vendors whose pricing pages we checked in September 2026, the lowest published paid plan is Callyzer Starting price at ₹175 unknown. Check the vendor page before buying — prices change.
Are cloud telephony prices in India inclusive of GST?+
Usually not. 4 of the 7 vendors here say their prices exclude GST; the rest do not say either way. SaaS subscriptions attract 18% GST, which a GST-registered business can generally claim back as input tax credit.
Why do some cloud telephony vendors not publish prices?+
Vendors that sell mostly to larger companies often quote per deal, based on users, modules and implementation. Those products are not in this table; ask for a written quote that splits licence, implementation and support.