Head to head · Sales engagement & dialler software
Ozonetel CloudAgent vs Servetel
Pricing, features, India readiness and rating compared. Ozonetel CloudAgent rates highest.
Cloud contact centre and dialler for sales and support.
RecommendedMade in India
| Compare | Ozonetel CloudAgent | Servetel |
|---|---|---|
| Category | Sales engagement & dialler software | Sales engagement & dialler software |
| Vendor | Ozonetel | Servetel (Acefone) |
| Headquarters | Hyderabad, Telangana | New Delhi, Delhi |
| Made in India | Yes | Yes |
| Starting price | On request | ₹1,000/mo |
| Free plan | No | No |
| Free trial | Yes | Yes |
| Published pricing | No | Yes |
| Deployment | cloud | cloud |
| Mobile apps | No | No |
| Founded | 2007 | 2016 |
| Best for | Small business, SMB, Mid-market | Small business, SMB, Mid-market |
| App Advisor rating | 4.7 / 5 | 4.6 / 5 |
Ozonetel CloudAgent: pros & cons
- +Built in India with GST-ready workflows and local support hours
- +19 years in business — a mature, stable product
- +One of the top-ranked sales engagement & dialler software options in our catalogue
- −Pricing is not published — expect a sales conversation before you see costs
- −No permanently free plan
Key features
- Virtual numbers and IVR
- Auto and predictive diallers
- Call recording and analytics
- Multi-channel sequences (call, email, WhatsApp)
- CRM integration and click-to-call
- Missed-call and toll-free services
Servetel: pros & cons
- +Pricing is published, so there is no sales call to see costs
- +Built in India with GST-ready workflows and local support hours
- +10 years in business — a mature, stable product
- −No permanently free plan
Key features
- Virtual numbers and IVR
- Auto and predictive diallers
- Call recording and analytics
- Multi-channel sequences (call, email, WhatsApp)
- CRM integration and click-to-call
- Missed-call and toll-free services
Get an instant demo
See Ozonetel CloudAgent live, with an App Advisor discount
Frequently asked questions
Which is better, Ozonetel CloudAgent or Servetel?+
Ozonetel CloudAgent scores higher on App Advisor's rating (4.7/5) for pricing transparency, India readiness and maturity. The right choice depends on your workflow — request demos of both.
Is Ozonetel CloudAgent cheaper than Servetel?+
Ozonetel CloudAgent starts at On request and Servetel at ₹1,000/mo. One of them does not publish pricing, so ask for a written quote before comparing.
Can I switch from Ozonetel CloudAgent to Servetel?+
Most sales engagement & dialler software products import CSV or Excel data; check whether historical records, attachments and integrations move too before you switch.
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