Head to head · Loyalty & rewards programs
Reelo Loyalty vs Smile.io
Pricing, features, India readiness and rating compared. Reelo Loyalty rates highest.
Loyalty and WhatsApp marketing for restaurants and retail.
| Compare | Reelo Loyalty | Smile.io |
|---|---|---|
| Category | Loyalty & rewards programs | Loyalty & rewards programs |
| Vendor | Reelo | Smile.io |
| Headquarters | Ahmedabad, Gujarat | Kitchener, Canada |
| Made in India | Yes | No |
| Starting price | Free plan | Free plan |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Published pricing | Yes | Yes |
| Deployment | cloud | cloud |
| Mobile apps | No | No |
| Founded | 2019 | 2012 |
| Best for | Startup, Small business, SMB | Startup, Small business, SMB |
| App Advisor rating | 4.7 / 5 | 4.5 / 5 |
Reelo Loyalty: pros & cons
- +Free plan available to evaluate at zero cost
- +Built in India with GST-ready workflows and local support hours
- +One of the top-ranked loyalty & rewards programs options in our catalogue
- +Covers more than one software category, reducing the number of tools you run
- −Feature depth for your specific workflow should still be verified in a demo
Key features
- Points, tiers and cashback rules
- Referral programmes
- Omnichannel redemption (POS, app, web)
- Gift cards and vouchers
- Customer segmentation
- WhatsApp and SMS engagement
Smile.io: pros & cons
- +Free plan available to evaluate at zero cost
- +14 years in business — a mature, stable product
- −Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit
Key features
- Points, tiers and cashback rules
- Referral programmes
- Omnichannel redemption (POS, app, web)
- Gift cards and vouchers
- Customer segmentation
- WhatsApp and SMS engagement
Get an instant demo
See Reelo Loyalty live, with an App Advisor discount
Frequently asked questions
Which is better, Reelo Loyalty or Smile.io?+
Reelo Loyalty scores higher on App Advisor's rating (4.7/5) for pricing transparency, India readiness and maturity. The right choice depends on your workflow — request demos of both.
Is Reelo Loyalty cheaper than Smile.io?+
Reelo Loyalty starts at Free plan and Smile.io at Free plan. Compare per-user costs at your team size, and remember GST is added on top.
Can I switch from Reelo Loyalty to Smile.io?+
Most loyalty & rewards programs products import CSV or Excel data; check whether historical records, attachments and integrations move too before you switch.

