Head to head · Field service & workforce apps
SalesDiary vs Microsoft Dynamics 365 Field Service
Pricing, features, India readiness and rating compared. SalesDiary rates highest.
| Compare | SalesDiary | Microsoft Dynamics 365 Field Service |
|---|---|---|
| Category | Field service & workforce apps | Field service & workforce apps |
| Vendor | SalesDiary | Microsoft |
| Headquarters | Bengaluru, Karnataka | Redmond, United States |
| Made in India | Yes | No |
| Starting price | ₹700/mo | ₹8,000/mo |
| Free plan | No | No |
| Free trial | Yes | Yes |
| Published pricing | Yes | Yes |
| Deployment | cloud | cloud |
| Mobile apps | No | No |
| Founded | 2012 | 1975 |
| Best for | Small business, SMB, Mid-market | Small business, SMB, Mid-market |
| App Advisor rating | 4.5 / 5 | 4.5 / 5 |
SalesDiary: pros & cons
- +Pricing is published, so there is no sales call to see costs
- +Built in India with GST-ready workflows and local support hours
- +14 years in business — a mature, stable product
- +Covers more than one software category, reducing the number of tools you run
- −No permanently free plan
Key features
- Job scheduling and dispatch
- Technician mobile app with GPS
- Service tickets and SLAs
- AMC and warranty tracking
- Spare-parts inventory
- Customer notifications via WhatsApp
Microsoft Dynamics 365 Field Service: pros & cons
- +Pricing is published, so there is no sales call to see costs
- +51 years in business — a mature, stable product
- −No permanently free plan
- −Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit
Key features
- Job scheduling and dispatch
- Technician mobile app with GPS
- Service tickets and SLAs
- AMC and warranty tracking
- Spare-parts inventory
- Customer notifications via WhatsApp
Get an instant demo
See SalesDiary live, with an App Advisor discount
Frequently asked questions
Which is better, SalesDiary or Microsoft Dynamics 365 Field Service?+
SalesDiary scores higher on App Advisor's rating (4.5/5) for pricing transparency, India readiness and maturity. The right choice depends on your workflow — request demos of both.
Is SalesDiary cheaper than Microsoft Dynamics 365 Field Service?+
SalesDiary starts at ₹700/mo and Microsoft Dynamics 365 Field Service at ₹8,000/mo. Compare per-user costs at your team size, and remember GST is added on top.
Can I switch from SalesDiary to Microsoft Dynamics 365 Field Service?+
Most field service & workforce apps products import CSV or Excel data; check whether historical records, attachments and integrations move too before you switch.
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