Sales CRM with deep customisation and a very large integration ecosystem.
RecommendedFeaturedMade in India
Starts at
₹800/mo
Freelancer and agency · Sales & Marketing
Best crm software for freelancers and agencies in India
CRM software organises leads, contacts, deals and follow-ups so your sales team stops working from memory and WhatsApp. The right choice depends far more on your sales motion than on feature count — a long-cycle B2B pipeline and a high-volume inside-sales floor need genuinely different tools. For freelancers and agencies specifically, cash flow depends on invoicing fast and chasing payments automatically.
What freelancers and agencies need from crm software
- Cash flow depends on invoicing fast and chasing payments automatically
- Time and scope creep must be tracked against every retainer
- Clients expect proposals, approvals and files in one place
- International clients need multi-currency invoices and compliant receipts
- Marketing yourself competes with client work every week
Products that deliver it
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Sales CRM with built-in phone, email and chat.
RecommendedFeaturedMade in India
Starts at
₹750/mo
Sales execution CRM built for high-volume inside-sales teams.
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₹2,500/mo
Open-source-rooted CRM with sales, support and marketing, built in Bengaluru.
Made in IndiaFree planOpen source
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Flat-fee Indian CRM with unlimited users instead of per-seat pricing.
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Pipeline-centric CRM for very small businesses from Zoho.
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Free CRM that scales into a paid sales, marketing and service suite.
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Free plan
Enterprise sales CRM with the deepest customisation and partner ecosystem.
FeaturedFree plan
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Free plan
Open-source CRM you can start with one free app.
Free planMobile appOpen source
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Free CRM with tasks, chat and website builder.
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Open-source CRM forked from SugarCRM.
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Simple CRM for small businesses.
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Free plan
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Frequently asked questions
Which crm software is best for freelancers and agencies?+
For most freelancers and agencies, Zoho CRM, Freshsales, LeadSquared are the strongest starting points — they handle cash flow depends on invoicing fast and chasing payments automatically. Use the advisor with your budget for a precise ranking.
What should freelancers and agencies check in a crm software demo?+
Cash flow depends on invoicing fast and chasing payments automatically. Time and scope creep must be tracked against every retainer. Clients expect proposals, approvals and files in one place. Work out your sales motion first. High-volume telecalling needs dialler integration, call recording and lead distribution. Long-cycle enterprise selling needs pipeline stages, quote management and forecasting. Very few products do both well.
Which CRM is best for a small business in India?+
For under ten users, products with a free or low-cost tier and fast setup usually win — the cost of a long implementation outweighs any feature advantage at that size. Use our advisor to get a shortlist scored against your actual turnover, budget and integrations.
How much does CRM software cost in India?+
Free tiers exist from Zoho, HubSpot, Bitrix24 and Kylas. Paid plans run from roughly ₹500 to ₹3,000 per user per month; flat-fee Indian CRMs charge per organisation instead.
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CRM software for your freelancer and agency
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