RecommendedFeatured
Starts at
₹800/mo
Capsule CRM
by Zestia · Manchester, United Kingdom · Since 2009
Simple CRM for small businesses.
CRM softwareFree plan
- Starting price
- Free plan
- Free trial / plan
- Free plan
- Start without a card
- Deployment
- Cloud
- Web
- App Advisor rating
- 4.5
- transparency & India fit
What is Capsule CRM?
Capsule CRM is crm software from Zestia, based in Manchester, United Kingdom and has been building software since 2009. Simple CRM for small businesses.
CRM software organises leads, contacts, deals and follow-ups so your sales team stops working from memory and WhatsApp. The right choice depends far more on your sales motion than on feature count — a long-cycle B2B pipeline and a high-volume inside-sales floor need genuinely different tools.
A free plan is available, with paid plans for growing teams.
What works well
- +Free plan available to evaluate at zero cost
- +17 years in business — a mature, stable product
What to watch out for
- −Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit
Best suited for: Startup · Small business · SMB
AI analysis of Capsule CRM
Analysing Capsule CRM — pricing, features, reviews and alternatives…
Generated by App Advisor's native engine from this listing's verified data — not a paid placement.
Capsule CRM features
Category-standard capabilities plus what Capsule CRM adds. Verify depth in a demo.
- Lead capture from website, ads, IndiaMART and Justdial
- Pipeline stages and deal tracking
- WhatsApp, email and call logging
- Lead distribution and round-robin
- Task reminders and follow-up automation
- Quotes and proposals
- Mobile app with call tracking
- Reports, forecasts and dashboards
- Free plan to start without a card
Capsule CRM pricing
Entry price
Free plan
Free plan, paid tiers for more users and features
How Capsule CRM charges. Plans scale with users or features. Annual billing is usually 15–25% cheaper than monthly, and GST is added on top of listed prices in India.
Read from the vendor's official website. Prices change — confirm on capsulecrm.com.
Capsule CRM screenshots
Specifications
- Category
- CRM software
- Vendor
- Zestia
- Headquarters
- Manchester, United Kingdom
- Founded
- 2009
- Pricing model
- Freemium
- Starting price
- Free plan
- Deployment
- Cloud
- Platforms
- Web
- Best for
- Startup, Small business, SMB
- Made in India
- No
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Capsule CRM — frequently asked questions
What is Capsule CRM?+
Capsule CRM is crm software by Zestia. Simple CRM for small businesses.
How much does Capsule CRM cost?+
Capsule CRM has a free plan. Check the vendor's pricing page for current plans.
Does Capsule CRM offer a free trial or free plan?+
Yes — Capsule CRM offers a free plan you can start with.
Is Capsule CRM made in India?+
No. Capsule CRM is developed by Zestia in Manchester, United Kingdom, though it is used by Indian businesses.
Who is Capsule CRM best suited for?+
Capsule CRM suits startup, small business, smb buyers looking for crm software.
What are the best alternatives to Capsule CRM?+
Popular alternatives in crm software include Zoho CRM, Freshsales, LeadSquared. Use App Advisor's compare tool to see them side by side.
How is Capsule CRM deployed?+
Capsule CRM is available as a cloud (SaaS) product, with web access.
About Zestia
Zestia · Manchester, United Kingdom · Founded 2009 · 2 products in our catalogue
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