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Birdeye

by Birdeye · Palo Alto, United States · Since 2012

Reviews and reputation management with Indian founders.

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Starting price
On request
Ask for a quote
Free trial / plan
Not advertised
Deployment
Cloud
Web
App Advisor rating
4.1
transparency & India fit

What is Birdeye?

Birdeye is survey & customer feedback tools from Birdeye, based in Palo Alto, United States and has been building software since 2012. Reviews and reputation management with Indian founders.

Survey and feedback tools collect NPS, CSAT, employee engagement and market research responses, and route them to the teams who can act. Forms tools overlap here; the distinction is analysis and closed-loop follow-up.

Pricing is quoted per organisation, so ask the vendor for a proposal that matches your size.

What works well

  • +14 years in business — a mature, stable product

What to watch out for

  • Pricing is not published — expect a sales conversation before you see costs
  • No permanently free plan
  • Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit

Best suited for: Mid-market · Enterprise

AI analysis of Birdeye

Analysing Birdeye — pricing, features, reviews and alternatives…

Generated by App Advisor's native engine from this listing's verified data — not a paid placement.

Birdeye features

Category-standard capabilities plus what Birdeye adds. Verify depth in a demo.

  • Survey builder with logic
  • NPS, CSAT and CES templates
  • Multi-channel distribution (email, WhatsApp, SMS, QR)
  • Employee engagement pulses
  • Text analytics and sentiment
  • Review generation for Google and marketplaces
  • Closed-loop ticketing
  • Dashboards and benchmarks

Birdeye pricing

Entry price

On request

Quoted per organisation after a discovery call

How Birdeye charges. Birdeye prices per organisation based on users, modules and implementation scope. Ask for a quote that includes onboarding, training and annual increases.

Read from the vendor's official website. Prices change — confirm on birdeye.com.

Specifications

Category
Survey & customer feedback tools
Vendor
Birdeye
Headquarters
Palo Alto, United States
Founded
2012
Pricing model
Quote-based
Starting price
On request
Deployment
Cloud
Platforms
Web
Best for
Mid-market, Enterprise
Made in India
No

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Birdeye — frequently asked questions

What is Birdeye?+

Birdeye is survey & customer feedback tools by Birdeye. Reviews and reputation management with Indian founders.

How much does Birdeye cost?+

Birdeye does not publish a price list; pricing is quoted per organisation. Request a demo through App Advisor and we will ask the vendor for a written quote.

Does Birdeye offer a free trial or free plan?+

Birdeye does not advertise a free plan; ask the vendor for a trial or a guided demo.

Is Birdeye made in India?+

No. Birdeye is developed by Birdeye in Palo Alto, United States, though it is used by Indian businesses.

Who is Birdeye best suited for?+

Birdeye suits mid-market, enterprise buyers looking for survey & customer feedback tools.

What are the best alternatives to Birdeye?+

Popular alternatives in survey & customer feedback tools include Zoho Survey, Google Forms, SurveySparrow. Use App Advisor's compare tool to see them side by side.

How is Birdeye deployed?+

Birdeye is available as a cloud (SaaS) product, with web access.

About Birdeye

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Birdeye · Palo Alto, United States · Founded 2012 · 1 product in our catalogue

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