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Charles

by Charles · Berlin, Germany · Since 2019

WhatsApp marketing for European brands.

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Starting price
On request
Ask for a quote
Free trial / plan
Not advertised
Deployment
Cloud
Web
App Advisor rating
3.9
transparency & India fit

What is Charles?

Charles is whatsapp automation from Charles, based in Berlin, Germany and has been building software since 2019. WhatsApp marketing for European brands.

WhatsApp automation tools sit on top of the WhatsApp Business API to run broadcasts, chatbots, catalogue selling and support conversations at scale. This is one of the few categories where Indian vendors genuinely lead the global market, because Indian businesses adopted the channel first.

Pricing is quoted per organisation, so ask the vendor for a proposal that matches your size.

What works well

    What to watch out for

    • Pricing is not published — expect a sales conversation before you see costs
    • No permanently free plan
    • Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit

    Best suited for: Mid-market · Enterprise

    AI analysis of Charles

    Analysing Charles — pricing, features, reviews and alternatives…

    Generated by App Advisor's native engine from this listing's verified data — not a paid placement.

    Charles features

    Category-standard capabilities plus what Charles adds. Verify depth in a demo.

    • Official WhatsApp Business API access
    • Broadcasts with template management
    • No-code chatbots and flows
    • Shared team inbox
    • Catalogue and in-chat payments
    • Click-to-WhatsApp ads integration
    • CRM, Shopify and WooCommerce integrations
    • Green tick verification support

    Charles pricing

    Entry price

    On request

    Quoted per organisation after a discovery call

    How Charles charges. Charles prices per organisation based on users, modules and implementation scope. Ask for a quote that includes onboarding, training and annual increases.

    Read from the vendor's official website. Prices change — confirm on hello-charles.com.

    Specifications

    Category
    WhatsApp automation
    Vendor
    Charles
    Headquarters
    Berlin, Germany
    Founded
    2019
    Pricing model
    Quote-based
    Starting price
    On request
    Deployment
    Cloud
    Platforms
    Web
    Best for
    Mid-market, Enterprise
    Made in India
    No

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    Charles — frequently asked questions

    What is Charles?+

    Charles is whatsapp automation by Charles. WhatsApp marketing for European brands.

    How much does Charles cost?+

    Charles does not publish a price list; pricing is quoted per organisation. Request a demo through App Advisor and we will ask the vendor for a written quote.

    Does Charles offer a free trial or free plan?+

    Charles does not advertise a free plan; ask the vendor for a trial or a guided demo.

    Is Charles made in India?+

    No. Charles is developed by Charles in Berlin, Germany, though it is used by Indian businesses.

    Who is Charles best suited for?+

    Charles suits mid-market, enterprise buyers looking for whatsapp automation.

    What are the best alternatives to Charles?+

    Popular alternatives in whatsapp automation include AiSensy, Gupshup, Zoho SalesIQ WhatsApp. Use App Advisor's compare tool to see them side by side.

    How is Charles deployed?+

    Charles is available as a cloud (SaaS) product, with web access.

    About Charles

    Charles logo

    Charles · Berlin, Germany · Founded 2019 · 1 product in our catalogue

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