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Charles is whatsapp automation from Charles, based in Berlin, Germany and has been building software since 2019. WhatsApp marketing for European brands.
WhatsApp automation tools sit on top of the WhatsApp Business API to run broadcasts, chatbots, catalogue selling and support conversations at scale. This is one of the few categories where Indian vendors genuinely lead the global market, because Indian businesses adopted the channel first.
Pricing is quoted per organisation, so ask the vendor for a proposal that matches your size.
What works well
What to watch out for
Best suited for: Mid-market · Enterprise
Analysing Charles — pricing, features, reviews and alternatives…
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Category-standard capabilities plus what Charles adds. Verify depth in a demo.
Entry price
On request
Quoted per organisation after a discovery call
How Charles charges. Charles prices per organisation based on users, modules and implementation scope. Ask for a quote that includes onboarding, training and annual increases.
Read from the vendor's official website. Prices change — confirm on hello-charles.com.
Alternatives, the same vendor's other products and India-first picks.
Charles is whatsapp automation by Charles. WhatsApp marketing for European brands.
Charles does not publish a price list; pricing is quoted per organisation. Request a demo through App Advisor and we will ask the vendor for a written quote.
Charles does not advertise a free plan; ask the vendor for a trial or a guided demo.
No. Charles is developed by Charles in Berlin, Germany, though it is used by Indian businesses.
Charles suits mid-market, enterprise buyers looking for whatsapp automation.
Popular alternatives in whatsapp automation include AiSensy, Gupshup, Zoho SalesIQ WhatsApp. Use App Advisor's compare tool to see them side by side.
Charles is available as a cloud (SaaS) product, with web access.

Charles · Berlin, Germany · Founded 2019 · 1 product in our catalogue
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