1. Zoho Voice
Zoho Corporation · Chennai · Sales engagement & dialler software · 4.6/5
Cloud PBX and dialler integrated with Zoho apps.
Free plan
Free plan available
Sales engagement & dialler software · Alternatives
Best Freshcaller (Freshdesk Contact Center) alternatives in India (2026)
Freshcaller (Freshdesk Contact Center) is a sales engagement & dialler software product from Freshworks, San Mateo, priced at Free plan with a free plan. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 3 have a free plan, 13 are built in India.
Quick answer
The closest alternatives to Freshcaller (Freshdesk Contact Center) are Zoho Voice (Free plan), Ozonetel CloudAgent (On request), Knowlarity (₹1,999/mo), MyOperator (₹5,000/mo) and Servetel (₹1,000/mo). Zoho Voice is the top-ranked option with a free plan. Published prices in this list start at ₹499/month.
Freshcaller (Freshdesk Contact Center) alternatives compared
Ranked by how closely each product matches Freshcaller (Freshdesk Contact Center)'s category, pricing model, platforms and business size, then by rating. Prices exclude GST.
| # | Software | Starting price | Free plan | Platforms | Made in India | Rating | Compare |
|---|---|---|---|---|---|---|---|
| — | Freshcaller (Freshdesk Contact Center) (current) | Free plan | Yes | Web | Yes | 4.6/5 | — |
| 1 | Zoho Voice | Free plan | Yes | Web | Yes | 4.6/5 | |
| 2 |  Ozonetel CloudAgent | On request | No | Web | Yes | 4.7/5 | |
| 3 |  Knowlarity | ₹1,999/mo | No | Web | Yes | 4.7/5 | |
| 4 |  MyOperator | ₹5,000/mo | No | Web | Yes | 4.7/5 | |
| 5 |  Servetel | ₹1,000/mo | No | Web | Yes | 4.6/5 | |
| 6 |  Zadarma | Free plan | Yes | Web | No | 4.4/5 | |
| 7 |  Acefone | ₹1,000/mo | No | Web | Yes | 4.6/5 | |
| 8 |  CallHippo | ₹1,200/mo | No | Web | Yes | 4.6/5 | |
| 9 |  Growbots | Free plan | Yes | Web | No | 4.2/5 | |
| 10 |  Ameyo | On request | No | Web | Yes | 4.5/5 | |
| 11 |  Deepcall | ₹1,000/mo | No | Web | Yes | 4.3/5 | |
| 12 |  RingCentral | ₹1,600/mo | No | Web | No | 4.5/5 | |
| 13 |  Exotel Ameyo XTRM | On request | No | Web | Yes | 4.4/5 | |
| 14 |  Aircall | ₹2,500/mo | No | Web | No | 4.4/5 | |
| 15 |  Justcall | ₹2,400/mo | No | Web | No | 4.4/5 | |
| 16 |  Sanoflow Dialer | ₹1,999/mo | No | Web | Yes | 4.3/5 | |
| 17 |  Runo | ₹499/mo | No | Web | Yes | 4.3/5 | |
| 18 |  Kixie | ₹3,000/mo | No | Web | No | 4.4/5 | |
| 19 |  PhoneBurner | ₹10,000/mo | No | Web | No | 4.4/5 | |
| 20 |  SmartReach.io | $29/mo (Email Outreach Basic) | No | Web | Yes | 4.1/5 |
Top 10 Freshcaller (Freshdesk Contact Center) alternatives in detail
2. Ozonetel CloudAgent
Ozonetel · Hyderabad · Sales engagement & dialler software · 4.7/5
Cloud contact centre and dialler for sales and support.
On request
Quote-based
Compared with Freshcaller (Freshdesk Contact Center)
- No free plan, unlike Freshcaller (Freshdesk Contact Center)
Key features
- Multi-channel ACD (voice, email, SMS, social media)
- Low-code IVR with self-service
- Smart, circle- and time-based routing
- Queue management with fallbacks
- Five dialer modes incl. predictive, power and preview
3. Knowlarity
Knowlarity (Gupshup) · Gurugram · Sales engagement & dialler software · 4.7/5
Cloud telephony, IVR and virtual numbers.
₹1,999/mo
Free trial
Compared with Freshcaller (Freshdesk Contact Center)
- No free plan, unlike Freshcaller (Freshdesk Contact Center)
Key features
- Cloud contact center
- Virtual numbers
- IVR
- Toll-free numbers
- Missed-call numbers
4. MyOperator
MyOperator · Noida · Sales engagement & dialler software · 4.7/5
Cloud call management with IVR and CRM integration.
₹5,000/mo
Free trial
Compared with Freshcaller (Freshdesk Contact Center)
- No free plan, unlike Freshcaller (Freshdesk Contact Center)
Key features
- IVR and smart IVR
- Unlimited calling
- Call recording
- Web-call
- Whisper and barge
5. Servetel
Servetel (Acefone) · New Delhi · Sales engagement & dialler software · 4.6/5
Cloud telephony and toll-free numbers.
₹1,000/mo
Free trial
Compared with Freshcaller (Freshdesk Contact Center)
- No free plan, unlike Freshcaller (Freshdesk Contact Center)
6. Zadarma
Zadarma · Sofia · Sales engagement & dialler software · 4.4/5
Cloud PBX and virtual numbers.
Free plan
Free plan available
7. Acefone
Acefone · New Delhi · Sales engagement & dialler software · 4.6/5
Cloud phone system for sales and support teams.
₹1,000/mo
Free trial
Compared with Freshcaller (Freshdesk Contact Center)
- No free plan, unlike Freshcaller (Freshdesk Contact Center)
8. CallHippo
CallHippo · Ahmedabad · Sales engagement & dialler software · 4.6/5
Virtual phone system with power dialler.
₹1,200/mo
Free trial
Compared with Freshcaller (Freshdesk Contact Center)
- No free plan, unlike Freshcaller (Freshdesk Contact Center)
9. Growbots
Growbots Inc · Sales engagement & dialler software · 4.2/5
Outbound sales tool combining a prospect database with automated email outreach campaigns.
Free plan
Free plan available
10. Ameyo
Ameyo (Exotel) · Gurugram · Sales engagement & dialler software · 4.5/5
Contact centre and dialler software.
On request
Quote-based
Compared with Freshcaller (Freshdesk Contact Center)
- No free plan, unlike Freshcaller (Freshdesk Contact Center)
Freshcaller (Freshdesk Contact Center) alternatives by what you need
Lowest published price
Free Freshcaller (Freshdesk Contact Center) alternatives
Indian alternatives to Freshcaller (Freshdesk Contact Center)
How to choose a Freshcaller (Freshdesk Contact Center) alternative
- Check TRAI compliance and DND scrubbing for outbound campaigns.
- Look at CRM integration depth: click-to-call and automatic logging are the features reps actually use.
- Compare per-minute rates and number rental alongside the seat price.
Freshcaller (Freshdesk Contact Center) alternatives — FAQs
What is the best alternative to Freshcaller (Freshdesk Contact Center) in 2026?+
The closest matches to Freshcaller (Freshdesk Contact Center) on App Advisor are Zoho Voice (Free plan), Ozonetel CloudAgent (On request), Knowlarity (₹1,999/mo). They are ranked by how closely their category, pricing model, platforms and target business size match Freshcaller (Freshdesk Contact Center), then by rating. The best choice depends on your team size and budget.
Is there a free alternative to Freshcaller (Freshdesk Contact Center)?+
Yes. 3 of the 20 alternatives listed have a free plan or are free: Zoho Voice (Free plan), Zadarma (Free plan), Growbots (Free plan). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.
What is the cheapest alternative to Freshcaller (Freshdesk Contact Center)?+
Among alternatives that publish a price, Runo starts lowest at ₹499/mo. Zoho Voice also has a free plan. Prices are read from each vendor's website and exclude GST.
Is there an Indian alternative to Freshcaller (Freshdesk Contact Center)?+
Yes. 13 alternatives are built in India, including Zoho Voice (Free plan), Ozonetel CloudAgent (On request), Knowlarity (₹1,999/mo). Indian products usually handle GST, TDS and UPI natively and bill in rupees.
Freshcaller (Freshdesk Contact Center) vs Zoho Voice: which is better?+
Zoho Voice is the closest match to Freshcaller (Freshdesk Contact Center) in our catalogue. Compare them side by side before you book a demo.
How were these Freshcaller (Freshdesk Contact Center) alternatives chosen?+
Every product listed sits in sales engagement & dialler software or a category Freshcaller (Freshdesk Contact Center) also covers, and Freshworks's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.
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Related alternatives
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