RecommendedFeatured
Starts at
Free plan
- Starting price
- ₹1,000/mo
- per month, billed by vendor
- Free trial / plan
- Free trial
- Deployment
- Cloud
- Web
- App Advisor rating
- 4.3
- transparency & India fit
What is HelpCrunch?
HelpCrunch is helpdesk software from HelpCrunch, based in Palo Alto, United States and has been building software since 2016. Chat, email and knowledge base.
Helpdesk software collects customer queries from email, chat, phone and social into one queue with ownership, SLAs and reporting. The Indian-specific question is usually WhatsApp: whether it is a first-class channel or an afterthought.
Pricing is published and starts at roughly ₹1,000 per month.
What works well
- +Pricing is published, so there is no sales call to see costs
- +10 years in business — a mature, stable product
What to watch out for
- −No permanently free plan
- −Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit
Best suited for: Small business · SMB · Mid-market
AI analysis of HelpCrunch
Analysing HelpCrunch — pricing, features, reviews and alternatives…
Generated by App Advisor's native engine from this listing's verified data — not a paid placement.
HelpCrunch features
Category-standard capabilities plus what HelpCrunch adds. Verify depth in a demo.
- Multi-channel ticketing (email, chat, phone, WhatsApp)
- SLA policies and escalations
- Knowledge base and self-service portal
- Automation and canned responses
- Agent collaboration and internal notes
- CSAT surveys
- Reporting and dashboards
- CRM and e-commerce integrations
HelpCrunch pricing
Entry price
₹1,000/mo
Published subscription pricing, taxes extra
How HelpCrunch charges. Plans scale with users or features. Annual billing is usually 15–25% cheaper than monthly, and GST is added on top of listed prices in India.
Read from the vendor's official website. Prices change — confirm on helpcrunch.com.
Specifications
- Category
- Helpdesk software
- Vendor
- HelpCrunch
- Headquarters
- Palo Alto, United States
- Founded
- 2016
- Pricing model
- Subscription
- Starting price
- ₹1,000/mo
- Deployment
- Cloud
- Platforms
- Web
- Best for
- Small business, SMB, Mid-market
- Made in India
- No
More software like HelpCrunch
Alternatives, the same vendor's other products and India-first picks.
Compare all HelpCrunch alternatives with pricing →
HelpCrunch — frequently asked questions
What is HelpCrunch?+
HelpCrunch is helpdesk software by HelpCrunch. Chat, email and knowledge base.
How much does HelpCrunch cost?+
HelpCrunch starts at about ₹1,000 per month according to the vendor's published pricing. Plans and taxes vary, so confirm on the official site.
Does HelpCrunch offer a free trial or free plan?+
HelpCrunch typically offers a free trial before you commit to a paid plan.
Is HelpCrunch made in India?+
No. HelpCrunch is developed by HelpCrunch in Palo Alto, United States, though it is used by Indian businesses.
Who is HelpCrunch best suited for?+
HelpCrunch suits small business, smb, mid-market buyers looking for helpdesk software.
What are the best alternatives to HelpCrunch?+
Popular alternatives in helpdesk software include Freshdesk, Zoho Desk, Freshservice. Use App Advisor's compare tool to see them side by side.
How is HelpCrunch deployed?+
HelpCrunch is available as a cloud (SaaS) product, with web access.
About HelpCrunch
HelpCrunch · Palo Alto, United States · Founded 2016 · 1 product in our catalogue
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