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Helpwise
by Helpwise (SaaS Labs) · New Delhi, Delhi · Since 2018
Shared inbox built in India.
Helpdesk softwareMade in India
- Starting price
- ₹1,000/mo
- per month, billed by vendor
- Free trial / plan
- Free trial
- Deployment
- Cloud
- Web
- App Advisor rating
- 4.5
- transparency & India fit
What is Helpwise?
Helpwise is helpdesk software from Helpwise (SaaS Labs), an Indian company headquartered in New Delhi, Delhi and has been building software since 2018. Shared inbox built in India.
Helpdesk software collects customer queries from email, chat, phone and social into one queue with ownership, SLAs and reporting. The Indian-specific question is usually WhatsApp: whether it is a first-class channel or an afterthought.
Pricing is published and starts at roughly ₹1,000 per month. Because it is built in India, GST, INR pricing and local support hours are native rather than bolted on.
What works well
- +Pricing is published, so there is no sales call to see costs
- +Built in India with GST-ready workflows and local support hours
What to watch out for
- −No permanently free plan
Best suited for: Small business · SMB · Mid-market
AI analysis of Helpwise
Analysing Helpwise — pricing, features, reviews and alternatives…
Generated by App Advisor's native engine from this listing's verified data — not a paid placement.
Helpwise features
Category-standard capabilities plus what Helpwise adds. Verify depth in a demo.
- Multi-channel ticketing (email, chat, phone, WhatsApp)
- SLA policies and escalations
- Knowledge base and self-service portal
- Automation and canned responses
- Agent collaboration and internal notes
- CSAT surveys
- Reporting and dashboards
- CRM and e-commerce integrations
- INR pricing and India-based support
Helpwise pricing
Entry price
₹1,000/mo
Published subscription pricing, taxes extra
How Helpwise charges. Plans scale with users or features. Annual billing is usually 15–25% cheaper than monthly, and GST is added on top of listed prices in India.
Read from the vendor's official website. Prices change — confirm on helpwise.io.
Specifications
- Category
- Helpdesk software
- Vendor
- Helpwise (SaaS Labs)
- Headquarters
- New Delhi, Delhi
- Founded
- 2018
- Pricing model
- Subscription
- Starting price
- ₹1,000/mo
- Deployment
- Cloud
- Platforms
- Web
- Best for
- Small business, SMB, Mid-market
- Made in India
- Yes
More software like Helpwise
Alternatives, the same vendor's other products and India-first picks.
Compare all Helpwise alternatives with pricing →
Helpwise — frequently asked questions
What is Helpwise?+
Helpwise is helpdesk software by Helpwise (SaaS Labs), an Indian company from New Delhi. Shared inbox built in India.
How much does Helpwise cost?+
Helpwise starts at about ₹1,000 per month according to the vendor's published pricing. Plans and taxes vary, so confirm on the official site.
Does Helpwise offer a free trial or free plan?+
Helpwise typically offers a free trial before you commit to a paid plan.
Is Helpwise made in India?+
Yes. Helpwise is built by Helpwise (SaaS Labs), headquartered in New Delhi, Delhi.
Who is Helpwise best suited for?+
Helpwise suits small business, smb, mid-market buyers looking for helpdesk software.
What are the best alternatives to Helpwise?+
Popular alternatives in helpdesk software include Freshdesk, Zoho Desk, Freshservice. Use App Advisor's compare tool to see them side by side.
How is Helpwise deployed?+
Helpwise is available as a cloud (SaaS) product, with web access.
About Helpwise (SaaS Labs)
Helpwise (SaaS Labs) · New Delhi, Delhi · Founded 2018 · 1 product in our catalogue · Indian company
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