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Jotform

by Jotform · San Francisco, United States · Since 2006

Online forms with payments and apps.

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Starting price
Free plan
Free trial / plan
Free plan
Start without a card
Deployment
Cloud
Web
App Advisor rating
4.5
transparency & India fit

What is Jotform?

Jotform is survey & customer feedback tools from Jotform, based in San Francisco, United States and has been building software since 2006. Online forms with payments and apps.

Survey and feedback tools collect NPS, CSAT, employee engagement and market research responses, and route them to the teams who can act. Forms tools overlap here; the distinction is analysis and closed-loop follow-up.

A free plan is available, with paid plans for growing teams. Beyond survey & customer feedback tools, Jotform also covers form builders & no-code apps.

What works well

  • +Free plan available to evaluate at zero cost
  • +20 years in business — a mature, stable product
  • +Covers more than one software category, reducing the number of tools you run

What to watch out for

  • Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit

Best suited for: Startup · Small business · SMB

AI analysis of Jotform

Analysing Jotform — pricing, features, reviews and alternatives…

Generated by App Advisor's native engine from this listing's verified data — not a paid placement.

Jotform features

Category-standard capabilities plus what Jotform adds. Verify depth in a demo.

  • Survey builder with logic
  • NPS, CSAT and CES templates
  • Multi-channel distribution (email, WhatsApp, SMS, QR)
  • Employee engagement pulses
  • Text analytics and sentiment
  • Review generation for Google and marketplaces
  • Closed-loop ticketing
  • Dashboards and benchmarks
  • Free plan to start without a card

Jotform pricing

Entry price

Free plan

Free plan, paid tiers for more users and features

How Jotform charges. Plans scale with users or features. Annual billing is usually 15–25% cheaper than monthly, and GST is added on top of listed prices in India.

Read from the vendor's official website. Prices change — confirm on jotform.com.

Jotform screenshots

Specifications

Category
Survey & customer feedback tools, Form builders & no-code apps
Vendor
Jotform
Headquarters
San Francisco, United States
Founded
2006
Pricing model
Freemium
Starting price
Free plan
Deployment
Cloud
Platforms
Web
Best for
Startup, Small business, SMB
Made in India
No

More software like Jotform

Alternatives, the same vendor's other products and India-first picks.

Compare all Jotform alternatives with pricing →

Jotform — frequently asked questions

What is Jotform?+

Jotform is survey & customer feedback tools by Jotform. Online forms with payments and apps.

How much does Jotform cost?+

Jotform has a free plan. Check the vendor's pricing page for current plans.

Does Jotform offer a free trial or free plan?+

Yes — Jotform offers a free plan you can start with.

Is Jotform made in India?+

No. Jotform is developed by Jotform in San Francisco, United States, though it is used by Indian businesses.

Who is Jotform best suited for?+

Jotform suits startup, small business, smb buyers looking for survey & customer feedback tools with form builders & no-code apps.

What are the best alternatives to Jotform?+

Popular alternatives in survey & customer feedback tools include Zoho Survey, Google Forms, SurveySparrow. Use App Advisor's compare tool to see them side by side.

How is Jotform deployed?+

Jotform is available as a cloud (SaaS) product, with web access.

About Jotform

Jotform logo

Jotform · San Francisco, United States · Founded 2006 · 2 products in our catalogue

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