RecommendedFeatured
Starts at
₹800/mo
- Starting price
- ₹5,400/mo
- per month, billed by vendor
- Free trial / plan
- Free trial
- Deployment
- Cloud
- Web
- App Advisor rating
- 4.2
- transparency & India fit
What is Microsoft Dynamics CRM?
Microsoft Dynamics CRM is crm software from Microsoft, based in Redmond, United States and has been building software since 1975. Dynamics CRM in India.
CRM software organises leads, contacts, deals and follow-ups so your sales team stops working from memory and WhatsApp. The right choice depends far more on your sales motion than on feature count — a long-cycle B2B pipeline and a high-volume inside-sales floor need genuinely different tools.
Pricing is published and starts at roughly ₹5,400 per month.
What works well
- +Pricing is published, so there is no sales call to see costs
- +51 years in business — a mature, stable product
What to watch out for
- −No permanently free plan
- −Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit
Best suited for: Small business · SMB · Mid-market
AI analysis of Microsoft Dynamics CRM
Analysing Microsoft Dynamics CRM — pricing, features, reviews and alternatives…
Generated by App Advisor's native engine from this listing's verified data — not a paid placement.
Microsoft Dynamics CRM features
Category-standard capabilities plus what Microsoft Dynamics CRM adds. Verify depth in a demo.
- Lead capture from website, ads, IndiaMART and Justdial
- Pipeline stages and deal tracking
- WhatsApp, email and call logging
- Lead distribution and round-robin
- Task reminders and follow-up automation
- Quotes and proposals
- Mobile app with call tracking
- Reports, forecasts and dashboards
Microsoft Dynamics CRM pricing
Entry price
₹5,400/mo
Published subscription pricing, taxes extra
How Microsoft Dynamics CRM charges. Plans scale with users or features. Annual billing is usually 15–25% cheaper than monthly, and GST is added on top of listed prices in India.
Read from the vendor's official website. Prices change — confirm on dynamics.microsoft.com.
Microsoft Dynamics CRM screenshots
Specifications
- Category
- CRM software
- Vendor
- Microsoft
- Headquarters
- Redmond, United States
- Founded
- 1975
- Pricing model
- Subscription
- Starting price
- ₹5,400/mo
- Deployment
- Cloud
- Platforms
- Web
- Best for
- Small business, SMB, Mid-market
- Made in India
- No
More software like Microsoft Dynamics CRM
Alternatives, the same vendor's other products and India-first picks.
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Microsoft Dynamics CRM — frequently asked questions
What is Microsoft Dynamics CRM?+
Microsoft Dynamics CRM is crm software by Microsoft. Dynamics CRM in India.
How much does Microsoft Dynamics CRM cost?+
Microsoft Dynamics CRM starts at about ₹5,400 per month according to the vendor's published pricing. Plans and taxes vary, so confirm on the official site.
Does Microsoft Dynamics CRM offer a free trial or free plan?+
Microsoft Dynamics CRM typically offers a free trial before you commit to a paid plan.
Is Microsoft Dynamics CRM made in India?+
No. Microsoft Dynamics CRM is developed by Microsoft in Redmond, United States, though it is used by Indian businesses.
Who is Microsoft Dynamics CRM best suited for?+
Microsoft Dynamics CRM suits small business, smb, mid-market buyers looking for crm software.
What are the best alternatives to Microsoft Dynamics CRM?+
Popular alternatives in crm software include Zoho CRM, Freshsales, LeadSquared. Use App Advisor's compare tool to see them side by side.
How is Microsoft Dynamics CRM deployed?+
Microsoft Dynamics CRM is available as a cloud (SaaS) product, with web access.
About Microsoft
Microsoft · Redmond, United States · Founded 1975 · 78 products in our catalogue
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