1. Mopinion
Mopinion · Rotterdam · Survey & customer feedback tools · 4.2/5
Website and app feedback analytics.
₹20,000/mo
Free trial
Compared with Refiner
- Starts ₹12,000/mo higher (₹20,000/mo vs ₹8,000/mo)
Survey & customer feedback tools · Alternatives
Best Refiner alternatives in India (2026)
Refiner is a survey & customer feedback tools product from Refiner, Berlin, priced at ₹8,000/mo. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 7 have a free plan, 3 are built in India, and 15 start cheaper or free.
Quick answer
The closest alternatives to Refiner are Mopinion (₹20,000/mo), Grade.us (₹8,000/mo), Alchemer (₹4,000/mo), Retently (₹4,000/mo) and Nicereply (₹4,000/mo). Qualaroo is the top-ranked option with a free plan. Published prices in this list start at ₹2,000/month.
Why businesses look for a Refiner alternative
There is no free plan
Refiner has no free tier. 7 alternatives do, which lets you test with real data before you pay.
Cost
Refiner starts at ₹8,000/mo. 15 alternatives start lower or have a free plan.
Indian support and GST
Refiner is built in Germany. 3 alternatives are made in India, where GST, TDS and UPI are usually handled natively and support runs on IST.
Refiner alternatives compared
Ranked by how closely each product matches Refiner's category, pricing model, platforms and business size, then by rating. Prices exclude GST.
| # | Software | Starting price | Free plan | Platforms | Made in India | Rating | Compare |
|---|---|---|---|---|---|---|---|
| — | Refiner (current) | ₹8,000/mo | No | Web, Android, iOS | No | 4.1/5 | — |
| 1 | Mopinion | ₹20,000/mo | No | Web, Android, iOS | No | 4.2/5 | |
| 2 |  Grade.us | ₹8,000/mo | No | Web | No | 4.3/5 | |
| 3 |  Alchemer | ₹4,000/mo | No | Web | No | 4.5/5 | |
| 4 |  Retently | ₹4,000/mo | No | Web | No | 4.4/5 | |
| 5 |  Nicereply | ₹4,000/mo | No | Web | No | 4.3/5 | |
| 6 |  Reviews.io | ₹4,000/mo | No | Web | No | 4.3/5 | |
| 7 |  Qualaroo | Free plan | Yes | Web, Android, iOS | No | 4.2/5 | |
| 8 |  Podium | ₹25,000/mo | No | Web | No | 4.3/5 | |
| 9 |  Zonka Feedback | ₹2,000/mo | No | Web | Yes | 4.6/5 | |
| 10 |  Formstack | ₹4,000/mo | No | Web | No | 4.4/5 | |
| 11 |  Formsite | ₹2,000/mo | No | Web | No | 4.4/5 | |
| 12 |  Paperform | ₹2,000/mo | No | Web | No | 4.3/5 | |
| 13 |  Canny | Free plan | Yes | Web | No | 4.3/5 | |
| 14 |  Judge.me | Free plan | Yes | Web, Android, iOS | No | 4.4/5 | |
| 15 |  Pollfish | Pay as you go | No | Web | No | 4.2/5 | |
| 16 |  Zoho Survey | Free plan | Yes | Web | Yes | 4.8/5 | |
| 17 |  SurveyMonkey | Free plan | Yes | Web | No | 4.7/5 | |
| 18 |  SurveySparrow | Free plan | Yes | Web | Yes | 4.7/5 | |
| 19 |  SurveyLegend | Free plan | Yes | Web, Android, iOS | No | 4.2/5 | |
| 20 |  Simplesat | $109/mo billed annually (Standard) | No | Web | No | 3.9/5 |
Top 10 Refiner alternatives in detail
2. Grade.us
Grade.us (Traject) · Boise · Survey & customer feedback tools · 4.3/5
Review management for agencies.
₹8,000/mo
Free trial
3. Alchemer
Alchemer · Louisville · Survey & customer feedback tools · 4.5/5
Enterprise survey software.
₹4,000/mo
Free trial
Compared with Refiner
- Starts ₹4,000/mo cheaper (₹4,000/mo vs ₹8,000/mo)
4. Retently
Retently · Chisinau · Survey & customer feedback tools · 4.4/5
NPS and customer experience.
₹4,000/mo
Free trial
Compared with Refiner
- Starts ₹4,000/mo cheaper (₹4,000/mo vs ₹8,000/mo)
₹4,000/mo
Free trial
Compared with Refiner
- Starts ₹4,000/mo cheaper (₹4,000/mo vs ₹8,000/mo)
6. Reviews.io
Reviews.io · Leicester · Survey & customer feedback tools · 4.3/5
Reviews collection and display.
₹4,000/mo
Free trial
Compared with Refiner
- Starts ₹4,000/mo cheaper (₹4,000/mo vs ₹8,000/mo)
7. Qualaroo
ProProfs · Survey & customer feedback tools · 4.2/5
On-site and in-app nudge surveys for collecting targeted user feedback, free up to 50 responses.
Free plan
Free plan available
Compared with Refiner
- Has a free plan — Refiner does not
8. Podium
Podium · Lehi · Survey & customer feedback tools · 4.3/5
Reviews, messaging and payments for local businesses.
₹25,000/mo
Free trial
Compared with Refiner
- Starts ₹17,000/mo higher (₹25,000/mo vs ₹8,000/mo)
9. Zonka Feedback
Zonka Technologies · Gurugram · Survey & customer feedback tools · 4.6/5
Feedback surveys with WhatsApp and kiosk modes, built in India.
₹2,000/mo
Free trial
Compared with Refiner
- Starts ₹6,000/mo cheaper (₹2,000/mo vs ₹8,000/mo)
- Built in India (Gurugram)
10. Formstack
Formstack · Indianapolis · Survey & customer feedback tools · 4.4/5
Forms and workflow automation.
₹4,000/mo
Free trial
Compared with Refiner
- Starts ₹4,000/mo cheaper (₹4,000/mo vs ₹8,000/mo)
Refiner alternatives by what you need
Cheaper than Refiner
Free Refiner alternatives
Indian alternatives to Refiner
How to choose a Refiner alternative
- Decide whether you need forms or a feedback programme; Google Forms and Typeform cover forms, whereas NPS programmes need distribution and follow-up.
- Check WhatsApp and SMS distribution — email response rates in India are low.
- Look for vernacular survey support if your customers are not English-first.
Refiner alternatives — FAQs
What is the best alternative to Refiner in 2026?+
The closest matches to Refiner on App Advisor are Mopinion (₹20,000/mo), Grade.us (₹8,000/mo), Alchemer (₹4,000/mo). They are ranked by how closely their category, pricing model, platforms and target business size match Refiner, then by rating. The best choice depends on your team size and budget.
Is there a free alternative to Refiner?+
Yes. 7 of the 20 alternatives listed have a free plan or are free: Qualaroo (Free plan), Canny (Free plan), Judge.me (Free plan). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.
What is the cheapest alternative to Refiner?+
Among alternatives that publish a price, Zonka Feedback starts lowest at ₹2,000/mo, compared with ₹8,000/mo for Refiner. Qualaroo also has a free plan. Prices are read from each vendor's website and exclude GST.
Is there an Indian alternative to Refiner?+
Yes. 3 alternatives are built in India, including Zonka Feedback (₹2,000/mo), Zoho Survey (Free plan), SurveySparrow (Free plan). Indian products usually handle GST, TDS and UPI natively and bill in rupees.
Refiner vs Mopinion: which is better?+
Mopinion is the closest match to Refiner in our catalogue. Key differences: Starts ₹12,000/mo higher (₹20,000/mo vs ₹8,000/mo). Compare them side by side before you book a demo.
How were these Refiner alternatives chosen?+
Every product listed sits in survey & customer feedback tools or a category Refiner also covers, and Refiner's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.
Free shortlist
Not sure which Refiner alternative fits?
Tell us your team size and budget and we'll send a shortlist of three.
Related alternatives
Mopinion alternativesGrade.us alternativesAlchemer alternativesRetently alternativesNicereply alternativesReviews.io alternativesQualaroo alternativesPodium alternativesZonka Feedback alternativesFormstack alternativesFormsite alternativesPaperform alternativesAll survey & customer feedback tools alternativesBrowse all alternatives