1. Motadata
Mindarray Systems · Ahmedabad · Cybersecurity & endpoint protection · 4.2/5
ITSM and monitoring built in Ahmedabad.
On request
Quote-based
Compared with ServiceNow ITSM
- Built in India (Ahmedabad)
Cybersecurity & endpoint protection · Alternatives
Best ServiceNow ITSM alternatives in India (2026)
ServiceNow ITSM is a cybersecurity & endpoint protection product from ServiceNow, Santa Clara, priced at On request. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 5 have a free plan, 14 are built in India, and 8 start cheaper or free.
Quick answer
The closest alternatives to ServiceNow ITSM are Motadata (On request), SecPod SanerNow (On request), BMC Helix (On request), Kandji (On request) and NinjaOne (On request). ManageEngine Endpoint Central is the top-ranked option with a free plan. Published prices in this list start at ₹200/month.
Why businesses look for a ServiceNow ITSM alternative
The price isn't published
ServiceNow quotes ServiceNow ITSM per organisation. 3 of the 20 alternatives below publish a starting price, so you can budget before a sales call.
There is no free plan
ServiceNow ITSM has no free tier. 5 alternatives do, which lets you test with real data before you pay.
Indian support and GST
ServiceNow ITSM is built in United States. 14 alternatives are made in India, where GST, TDS and UPI are usually handled natively and support runs on IST.
ServiceNow ITSM alternatives compared
Ranked by how closely each product matches ServiceNow ITSM's category, pricing model, platforms and business size, then by rating. Prices exclude GST.
| # | Software | Starting price | Free plan | Platforms | Made in India | Rating | Compare |
|---|---|---|---|---|---|---|---|
| — | ServiceNow ITSM (current) | On request | No | Web | No | 4/5 | — |
| 1 | Motadata | On request | No | Web | Yes | 4.2/5 | |
| 2 |  SecPod SanerNow | On request | No | Web | Yes | 4.1/5 | |
| 3 |  BMC Helix | On request | No | Web | No | 4/5 | |
| 4 |  Kandji | On request | No | Web | No | 3.9/5 | |
| 5 |  NinjaOne | On request | No | Web | No | 3.9/5 | |
| 6 |  Heimdal | On request | No | Web | No | 3.9/5 | |
| 7 |  ManageEngine Endpoint Central | Free plan | Yes | Web | Yes | 4.8/5 | |
| 8 |  JumpCloud | Free plan | Yes | Web | No | 4.5/5 | |
| 9 |  Seqrite | On request | No | Web | Yes | 4.5/5 | |
| 10 |  ManageEngine ServiceDesk Plus | Free plan | Yes | Web | Yes | 4.6/5 | |
| 11 |  AssetExplorer | Free plan | Yes | Web | Yes | 4.6/5 | |
| 12 |  ManageEngine Log360 | On request | No | Web | Yes | 4.4/5 | |
| 13 |  ManageEngine PAM360 | On request | No | Web | Yes | 4.4/5 | |
| 14 |  Scalefusion | ₹200/mo | No | Web | Yes | 4.3/5 | |
| 15 |  Freshservice Assets | ₹1,600/mo | No | Web | Yes | 4.4/5 | |
| 16 |  Zoho Assist | Free plan | Yes | Web | Yes | 4.5/5 | |
| 17 |  SolarWinds Service Desk | ₹3,000/mo | No | Web | No | 4.3/5 | |
| 18 |  Data Resolve | On request | No | Web | Yes | 4.4/5 | |
| 19 |  TAC Security | On request | No | Web | Yes | 4.4/5 | |
| 20 |  Innefu Labs | On request | No | Web | Yes | 4.4/5 |
Top 10 ServiceNow ITSM alternatives in detail
2. SecPod SanerNow
SecPod · Bengaluru · Cybersecurity & endpoint protection · 4.1/5
Vulnerability and patch management built in Bengaluru.
On request
Quote-based
Compared with ServiceNow ITSM
- Built in India (Bengaluru)
3. BMC Helix
BMC Software · Houston · Cybersecurity & endpoint protection · 4/5
ITSM platform with Pune R&D.
On request
Quote-based
On request
Quote-based
5. NinjaOne
NinjaOne · Austin · Cybersecurity & endpoint protection · 3.9/5
RMM and endpoint management.
On request
Quote-based
6. Heimdal
Heimdal Security · Copenhagen · Cybersecurity & endpoint protection · 3.9/5
Unified security platform with DNS filtering, patching, endpoint protection, PAM and XDR modules.
On request
Quote-based
7. ManageEngine Endpoint Central
Zoho Corporation · Chennai · Cybersecurity & endpoint protection · 4.8/5
Unified endpoint management.
Free plan
Free plan available
Compared with ServiceNow ITSM
- Has a free plan — ServiceNow ITSM does not
- Built in India (Chennai)
8. JumpCloud
JumpCloud · Louisville · Cybersecurity & endpoint protection · 4.5/5
Directory and device management.
Free plan
Free plan available
Compared with ServiceNow ITSM
- Has a free plan — ServiceNow ITSM does not
9. Seqrite
Quick Heal Technologies · Pune · Cybersecurity & endpoint protection · 4.5/5
Enterprise endpoint security from Quick Heal.
On request
Quote-based
Compared with ServiceNow ITSM
- Built in India (Pune)
10. ManageEngine ServiceDesk Plus
Zoho Corporation · Chennai · Cybersecurity & endpoint protection · 4.6/5
ITSM from ManageEngine.
Free plan
Free plan available
Compared with ServiceNow ITSM
- Has a free plan — ServiceNow ITSM does not
- Built in India (Chennai)
ServiceNow ITSM alternatives by what you need
Cheaper than ServiceNow ITSM
Free ServiceNow ITSM alternatives
How to choose a ServiceNow ITSM alternative
- Start with endpoint protection and MFA — they stop most incidents.
- Check CERT-In compliance requirements for your sector.
- Managed services help when you have no security staff.
ServiceNow ITSM alternatives — FAQs
What is the best alternative to ServiceNow ITSM in 2026?+
The closest matches to ServiceNow ITSM on App Advisor are Motadata (On request), SecPod SanerNow (On request), BMC Helix (On request). They are ranked by how closely their category, pricing model, platforms and target business size match ServiceNow ITSM, then by rating. The best choice depends on your team size and budget.
Is there a free alternative to ServiceNow ITSM?+
Yes. 5 of the 20 alternatives listed have a free plan or are free: ManageEngine Endpoint Central (Free plan), JumpCloud (Free plan), ManageEngine ServiceDesk Plus (Free plan). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.
What is the cheapest alternative to ServiceNow ITSM?+
Among alternatives that publish a price, Scalefusion starts lowest at ₹200/mo. ManageEngine Endpoint Central also has a free plan. Prices are read from each vendor's website and exclude GST.
Is there an Indian alternative to ServiceNow ITSM?+
Yes. 14 alternatives are built in India, including Motadata (On request), SecPod SanerNow (On request), ManageEngine Endpoint Central (Free plan). Indian products usually handle GST, TDS and UPI natively and bill in rupees.
ServiceNow ITSM vs Motadata: which is better?+
Motadata is the closest match to ServiceNow ITSM in our catalogue. Key differences: Built in India (Ahmedabad). Compare them side by side before you book a demo.
How were these ServiceNow ITSM alternatives chosen?+
Every product listed sits in cybersecurity & endpoint protection or a category ServiceNow ITSM also covers, and ServiceNow's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.
Free shortlist
Not sure which ServiceNow ITSM alternative fits?
Tell us your team size and budget and we'll send a shortlist of three.
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