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Shopify Inbox logo

Shopify Inbox

by Shopify · Ottawa, Canada · Since 2020

Chat for Shopify stores.

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Starting price
Free
Free trial / plan
Always free
Start without a card
Deployment
Cloud
Web
App Advisor rating
4.3
transparency & India fit

What is Shopify Inbox?

Shopify Inbox is team chat & collaboration from Shopify, based in Ottawa, Canada and has been building software since 2020. Chat for Shopify stores.

Team collaboration tools provide channels, direct messages, file sharing and integrations so work conversations leave WhatsApp. Suites such as Google Workspace and Microsoft 365 bundle chat; dedicated products compete on search, threads and integrations.

It is completely free to use.

What works well

  • +Completely free to use

What to watch out for

  • Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit

Best suited for: Startup · Small business · SMB

AI analysis of Shopify Inbox

Analysing Shopify Inbox — pricing, features, reviews and alternatives…

Generated by App Advisor's native engine from this listing's verified data — not a paid placement.

Shopify Inbox features

Category-standard capabilities plus what Shopify Inbox adds. Verify depth in a demo.

  • Channels, threads and DMs
  • Video and voice huddles
  • File sharing and search
  • App integrations and bots
  • Guest access for clients
  • Wikis and knowledge bases
  • Mobile apps with notifications control
  • Admin controls and compliance
  • Free plan to start without a card

Shopify Inbox pricing

Entry price

Free

No paid plan required

How Shopify Inbox charges. Shopify Inbox is free; some free products monetise through add-ons, payments or premium support, so check what stays free at scale.

Read from the vendor's official website. Prices change — confirm on shopify.com.

Specifications

Category
Team chat & collaboration
Vendor
Shopify
Headquarters
Ottawa, Canada
Founded
2020
Pricing model
Free
Starting price
Free
Deployment
Cloud
Platforms
Web
Best for
Startup, Small business, SMB
Made in India
No

More software like Shopify Inbox

Alternatives, the same vendor's other products and India-first picks.

Compare all Shopify Inbox alternatives with pricing →

Shopify Inbox — frequently asked questions

What is Shopify Inbox?+

Shopify Inbox is team chat & collaboration by Shopify. Chat for Shopify stores.

How much does Shopify Inbox cost?+

Shopify Inbox is free to use.

Does Shopify Inbox offer a free trial or free plan?+

Yes — Shopify Inbox offers a free plan you can start with.

Is Shopify Inbox made in India?+

No. Shopify Inbox is developed by Shopify in Ottawa, Canada, though it is used by Indian businesses.

Who is Shopify Inbox best suited for?+

Shopify Inbox suits startup, small business, smb buyers looking for team chat & collaboration.

What are the best alternatives to Shopify Inbox?+

Popular alternatives in team chat & collaboration include Zoho Cliq, Zoho Connect, Flock. Use App Advisor's compare tool to see them side by side.

How is Shopify Inbox deployed?+

Shopify Inbox is available as a cloud (SaaS) product, with web access.

About Shopify

Shopify logo

Shopify · Ottawa, Canada · Founded 2006 · 12 products in our catalogue

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