RecommendedFeatured
Starts at
Free plan
Sprinklr Service
by Sprinklr · New York, United States · Since 2009
Enterprise customer service.
Helpdesk softwareEnterprise ready
- Starting price
- On request
- Ask for a quote
- Free trial / plan
- Not advertised
- Deployment
- Cloud
- Web
- App Advisor rating
- 4.1
- transparency & India fit
What is Sprinklr Service?
Sprinklr Service is helpdesk software from Sprinklr, based in New York, United States and has been building software since 2009. Enterprise customer service.
Helpdesk software collects customer queries from email, chat, phone and social into one queue with ownership, SLAs and reporting. The Indian-specific question is usually WhatsApp: whether it is a first-class channel or an afterthought.
Pricing is quoted per organisation, so ask the vendor for a proposal that matches your size.
What works well
- +17 years in business — a mature, stable product
What to watch out for
- −Pricing is not published — expect a sales conversation before you see costs
- −No permanently free plan
- −Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit
Best suited for: Mid-market · Enterprise
AI analysis of Sprinklr Service
Analysing Sprinklr Service — pricing, features, reviews and alternatives…
Generated by App Advisor's native engine from this listing's verified data — not a paid placement.
Sprinklr Service features
Category-standard capabilities plus what Sprinklr Service adds. Verify depth in a demo.
- Multi-channel ticketing (email, chat, phone, WhatsApp)
- SLA policies and escalations
- Knowledge base and self-service portal
- Automation and canned responses
- Agent collaboration and internal notes
- CSAT surveys
- Reporting and dashboards
- CRM and e-commerce integrations
Sprinklr Service pricing
Entry price
On request
Quoted per organisation after a discovery call
How Sprinklr Service charges. Sprinklr prices per organisation based on users, modules and implementation scope. Ask for a quote that includes onboarding, training and annual increases.
Read from the vendor's official website. Prices change — confirm on sprinklr.com.
Specifications
- Category
- Helpdesk software
- Vendor
- Sprinklr
- Headquarters
- New York, United States
- Founded
- 2009
- Pricing model
- Quote-based
- Starting price
- On request
- Deployment
- Cloud
- Platforms
- Web
- Best for
- Mid-market, Enterprise
- Made in India
- No
More software like Sprinklr Service
Alternatives, the same vendor's other products and India-first picks.
Compare all Sprinklr Service alternatives with pricing →
Sprinklr Service — frequently asked questions
What is Sprinklr Service?+
Sprinklr Service is helpdesk software by Sprinklr. Enterprise customer service.
How much does Sprinklr Service cost?+
Sprinklr Service does not publish a price list; pricing is quoted per organisation. Request a demo through App Advisor and we will ask the vendor for a written quote.
Does Sprinklr Service offer a free trial or free plan?+
Sprinklr Service does not advertise a free plan; ask the vendor for a trial or a guided demo.
Is Sprinklr Service made in India?+
No. Sprinklr Service is developed by Sprinklr in New York, United States, though it is used by Indian businesses.
Who is Sprinklr Service best suited for?+
Sprinklr Service suits mid-market, enterprise buyers looking for helpdesk software.
What are the best alternatives to Sprinklr Service?+
Popular alternatives in helpdesk software include Freshdesk, Zoho Desk, Freshservice. Use App Advisor's compare tool to see them side by side.
How is Sprinklr Service deployed?+
Sprinklr Service is available as a cloud (SaaS) product, with web access.
About Sprinklr
Sprinklr · New York, United States · Founded 2009 · 4 products in our catalogue
Get an instant demo