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SugarCRM

by SugarCRM · Cupertino, United States · Since 2004

Mid-market CRM with sales, marketing and service.

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Starting price
₹4,000/mo
per month, billed by vendor
Free trial / plan
Free trial
Deployment
Cloud
Web
App Advisor rating
4.5
transparency & India fit

What is SugarCRM?

SugarCRM is crm software from SugarCRM, based in Cupertino, United States and has been building software since 2004. Mid-market CRM with sales, marketing and service.

CRM software organises leads, contacts, deals and follow-ups so your sales team stops working from memory and WhatsApp. The right choice depends far more on your sales motion than on feature count — a long-cycle B2B pipeline and a high-volume inside-sales floor need genuinely different tools.

Pricing is published and starts at roughly ₹4,000 per month.

What works well

  • +Pricing is published, so there is no sales call to see costs
  • +22 years in business — a mature, stable product

What to watch out for

  • No permanently free plan
  • Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit

Best suited for: Small business · SMB · Mid-market

AI analysis of SugarCRM

Analysing SugarCRM — pricing, features, reviews and alternatives…

Generated by App Advisor's native engine from this listing's verified data — not a paid placement.

SugarCRM features

Category-standard capabilities plus what SugarCRM adds. Verify depth in a demo.

  • Lead capture from website, ads, IndiaMART and Justdial
  • Pipeline stages and deal tracking
  • WhatsApp, email and call logging
  • Lead distribution and round-robin
  • Task reminders and follow-up automation
  • Quotes and proposals
  • Mobile app with call tracking
  • Reports, forecasts and dashboards

SugarCRM pricing

Entry price

₹4,000/mo

Published subscription pricing, taxes extra

How SugarCRM charges. Plans scale with users or features. Annual billing is usually 15–25% cheaper than monthly, and GST is added on top of listed prices in India.

Read from the vendor's official website. Prices change — confirm on sugarcrm.com.

Specifications

Category
CRM software
Vendor
SugarCRM
Headquarters
Cupertino, United States
Founded
2004
Pricing model
Subscription
Starting price
₹4,000/mo
Deployment
Cloud
Platforms
Web
Best for
Small business, SMB, Mid-market
Made in India
No

More software like SugarCRM

Alternatives, the same vendor's other products and India-first picks.

Compare all SugarCRM alternatives with pricing →

SugarCRM — frequently asked questions

What is SugarCRM?+

SugarCRM is crm software by SugarCRM. Mid-market CRM with sales, marketing and service.

How much does SugarCRM cost?+

SugarCRM starts at about ₹4,000 per month according to the vendor's published pricing. Plans and taxes vary, so confirm on the official site.

Does SugarCRM offer a free trial or free plan?+

SugarCRM typically offers a free trial before you commit to a paid plan.

Is SugarCRM made in India?+

No. SugarCRM is developed by SugarCRM in Cupertino, United States, though it is used by Indian businesses.

Who is SugarCRM best suited for?+

SugarCRM suits small business, smb, mid-market buyers looking for crm software.

What are the best alternatives to SugarCRM?+

Popular alternatives in crm software include Zoho CRM, Freshsales, LeadSquared. Use App Advisor's compare tool to see them side by side.

How is SugarCRM deployed?+

SugarCRM is available as a cloud (SaaS) product, with web access.

About SugarCRM

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SugarCRM · Cupertino, United States · Founded 2004 · 1 product in our catalogue

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