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TeamSupport

by TeamSupport · Dallas, United States

B2B customer support software with ticketing, messaging and customer account insight for teams.

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Starting price
$45/month billed annually (Starter, up to 5 users)
Free trial / plan
Free trial
Deployment
Cloud
Web
App Advisor rating
3.9
transparency & India fit

What is TeamSupport?

TeamSupport is helpdesk software from TeamSupport, based in Dallas, United States. B2B customer support software with ticketing, messaging and customer account insight for teams.

Helpdesk software collects customer queries from email, chat, phone and social into one queue with ownership, SLAs and reporting. The Indian-specific question is usually WhatsApp: whether it is a first-class channel or an afterthought.

Pricing is quoted per organisation, so ask the vendor for a proposal that matches your size.

What works well

    What to watch out for

    • No permanently free plan
    • Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit

    Best suited for: Small business · SMB · Mid-market

    AI analysis of TeamSupport

    Analysing TeamSupport — pricing, features, reviews and alternatives…

    Generated by App Advisor's native engine from this listing's verified data — not a paid placement.

    TeamSupport features

    Category-standard capabilities plus what TeamSupport adds. Verify depth in a demo.

    • Multi-channel ticketing (email, chat, phone, WhatsApp)
    • SLA policies and escalations
    • Knowledge base and self-service portal
    • Automation and canned responses
    • Agent collaboration and internal notes
    • CSAT surveys
    • Reporting and dashboards
    • CRM and e-commerce integrations

    TeamSupport pricing

    Entry price

    $45/month billed annually (Starter, up to 5 users)

    Published subscription pricing, taxes extra

    How TeamSupport charges. Plans scale with users or features. Annual billing is usually 15–25% cheaper than monthly, and GST is added on top of listed prices in India.

    Read from the vendor's official website. Prices change — confirm on teamsupport.com.

    Specifications

    Category
    Helpdesk software
    Vendor
    TeamSupport
    Headquarters
    Dallas, United States
    Founded
    Not published
    Pricing model
    Subscription
    Starting price
    $45/month billed annually (Starter, up to 5 users)
    Deployment
    Cloud
    Platforms
    Web
    Best for
    Small business, SMB, Mid-market
    Made in India
    No

    More software like TeamSupport

    Alternatives, the same vendor's other products and India-first picks.

    Compare all TeamSupport alternatives with pricing →

    TeamSupport — frequently asked questions

    What is TeamSupport?+

    TeamSupport is helpdesk software by TeamSupport. B2B customer support software with ticketing, messaging and customer account insight for teams.

    How much does TeamSupport cost?+

    TeamSupport does not publish a price list; pricing is quoted per organisation. Request a demo through App Advisor and we will ask the vendor for a written quote.

    Does TeamSupport offer a free trial or free plan?+

    TeamSupport typically offers a free trial before you commit to a paid plan.

    Is TeamSupport made in India?+

    No. TeamSupport is developed by TeamSupport in Dallas, United States, though it is used by Indian businesses.

    Who is TeamSupport best suited for?+

    TeamSupport suits small business, smb, mid-market buyers looking for helpdesk software.

    What are the best alternatives to TeamSupport?+

    Popular alternatives in helpdesk software include Freshdesk, Zoho Desk, Freshservice. Use App Advisor's compare tool to see them side by side.

    How is TeamSupport deployed?+

    TeamSupport is available as a cloud (SaaS) product, with web access.

    About TeamSupport

    TeamSupport logo

    TeamSupport · Dallas, United States · 1 product in our catalogue

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