Tidio AI

by Tidio · Szczecin, Poland · Since 2013

Lyro AI chatbot.

Live chat & chatbot software AI toolsAI poweredFree plan

Starting price: Free plan
Free trial / plan: Free plan; Start without a card
Deployment: Cloud; Web
App Advisor rating: 4.4; transparency & India fit

What is Tidio AI?

Tidio AI is live chat & chatbot software from Tidio, based in Szczecin, Poland and has been building software since 2013. Lyro AI chatbot.

Live chat and chatbot platforms add chat to websites and apps, automate answers with bots and route conversations to agents across WhatsApp, Instagram and web. Indian conversational-AI vendors are strong in vernacular and voice bots.

A free plan is available, with paid plans for growing teams. Beyond live chat & chatbot software, Tidio AI also covers ai tools.

What works well

+Free plan available to evaluate at zero cost
+13 years in business — a mature, stable product
+Covers more than one software category, reducing the number of tools you run

What to watch out for

−Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit

Best suited for: Startup · Small business · SMB

AI analysis of Tidio AI

Analysing Tidio AI — pricing, features, reviews and alternatives…

Generated by App Advisor's native engine from this listing's verified data — not a paid placement.

Tidio AI features

Category-standard capabilities plus what Tidio AI adds. Verify depth in a demo.

Website and in-app chat widget
AI chatbots trained on your content
WhatsApp, Instagram and Messenger channels
Shared team inbox
Proactive messages and triggers
Vernacular and voice bots
Handoff to agents and ticketing
Analytics
Free plan to start without a card
AI-assisted workflows and suggestions

Tidio AI pricing

Entry price

Free plan

Free plan, paid tiers for more users and features

How Tidio AI charges. Plans scale with users or features. Annual billing is usually 15–25% cheaper than monthly, and GST is added on top of listed prices in India.

Read from the vendor's official website. Prices change — confirm on tidio.com.

Specifications

Category: Live chat & chatbot software, AI tools
Vendor: Tidio
Headquarters: Szczecin, Poland
Founded: 2013
Pricing model: Freemium
Starting price: Free plan
Deployment: Cloud
Platforms: Web
Best for: Startup, Small business, SMB
Made in India: No

Pay as you go

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Tidio AI — frequently asked questions

What is Tidio AI?+

Tidio AI is live chat & chatbot software by Tidio. Lyro AI chatbot.

How much does Tidio AI cost?+

Tidio AI has a free plan. Check the vendor's pricing page for current plans.

Does Tidio AI offer a free trial or free plan?+

Yes — Tidio AI offers a free plan you can start with.

Is Tidio AI made in India?+

No. Tidio AI is developed by Tidio in Szczecin, Poland, though it is used by Indian businesses.

Who is Tidio AI best suited for?+

Tidio AI suits startup, small business, smb buyers looking for live chat & chatbot software with ai tools.

What are the best alternatives to Tidio AI?+

Popular alternatives in live chat & chatbot software include Zoho SalesIQ, Freshchat, AiSensy. Use App Advisor's compare tool to see them side by side.

How is Tidio AI deployed?+

Tidio AI is available as a cloud (SaaS) product, with web access.