Made in IndiaFree plan
Starts at
Free plan
- Starting price
- On request
- Ask for a quote
- Free trial / plan
- Not advertised
- Deployment
- Cloud
- Web
- App Advisor rating
- 4.0
- transparency & India fit
What is UserTesting?
UserTesting is survey & customer feedback tools from UserTesting, based in San Francisco, United States and has been building software since 2007. Remote user research videos.
Survey and feedback tools collect NPS, CSAT, employee engagement and market research responses, and route them to the teams who can act. Forms tools overlap here; the distinction is analysis and closed-loop follow-up.
Pricing is quoted per organisation, so ask the vendor for a proposal that matches your size.
What works well
- +19 years in business — a mature, stable product
What to watch out for
- −Pricing is not published — expect a sales conversation before you see costs
- −No permanently free plan
- −Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit
Best suited for: Mid-market · Enterprise
AI analysis of UserTesting
Analysing UserTesting — pricing, features, reviews and alternatives…
Generated by App Advisor's native engine from this listing's verified data — not a paid placement.
UserTesting features
Category-standard capabilities plus what UserTesting adds. Verify depth in a demo.
- Survey builder with logic
- NPS, CSAT and CES templates
- Multi-channel distribution (email, WhatsApp, SMS, QR)
- Employee engagement pulses
- Text analytics and sentiment
- Review generation for Google and marketplaces
- Closed-loop ticketing
- Dashboards and benchmarks
UserTesting pricing
Entry price
On request
Quoted per organisation after a discovery call
How UserTesting charges. UserTesting prices per organisation based on users, modules and implementation scope. Ask for a quote that includes onboarding, training and annual increases.
Read from the vendor's official website. Prices change — confirm on usertesting.com.
Specifications
- Category
- Survey & customer feedback tools
- Vendor
- UserTesting
- Headquarters
- San Francisco, United States
- Founded
- 2007
- Pricing model
- Quote-based
- Starting price
- On request
- Deployment
- Cloud
- Platforms
- Web
- Best for
- Mid-market, Enterprise
- Made in India
- No
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UserTesting — frequently asked questions
What is UserTesting?+
UserTesting is survey & customer feedback tools by UserTesting. Remote user research videos.
How much does UserTesting cost?+
UserTesting does not publish a price list; pricing is quoted per organisation. Request a demo through App Advisor and we will ask the vendor for a written quote.
Does UserTesting offer a free trial or free plan?+
UserTesting does not advertise a free plan; ask the vendor for a trial or a guided demo.
Is UserTesting made in India?+
No. UserTesting is developed by UserTesting in San Francisco, United States, though it is used by Indian businesses.
Who is UserTesting best suited for?+
UserTesting suits mid-market, enterprise buyers looking for survey & customer feedback tools.
What are the best alternatives to UserTesting?+
Popular alternatives in survey & customer feedback tools include Zoho Survey, Google Forms, SurveySparrow. Use App Advisor's compare tool to see them side by side.
How is UserTesting deployed?+
UserTesting is available as a cloud (SaaS) product, with web access.
About UserTesting
UserTesting · San Francisco, United States · Founded 2007 · 1 product in our catalogue
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