RecommendedFeatured
Starts at
Free plan
- Starting price
- Free plan
- Free trial / plan
- Free plan
- Start without a card
- Deployment
- Cloud
- Web
- App Advisor rating
- 4.5
- transparency & India fit
What is Zoho TeamInbox?
Zoho TeamInbox is helpdesk software from Zoho Corporation, an Indian company headquartered in Chennai, Tamil Nadu and has been building software since 1996. Shared inbox from Zoho.
Helpdesk software collects customer queries from email, chat, phone and social into one queue with ownership, SLAs and reporting. The Indian-specific question is usually WhatsApp: whether it is a first-class channel or an afterthought.
A free plan is available, with paid plans for growing teams. Because it is built in India, GST, INR pricing and local support hours are native rather than bolted on.
What works well
- +Free plan available to evaluate at zero cost
- +Built in India with GST-ready workflows and local support hours
- +30 years in business — a mature, stable product
What to watch out for
- −Feature depth for your specific workflow should still be verified in a demo
Best suited for: Startup · Small business · SMB
AI analysis of Zoho TeamInbox
Analysing Zoho TeamInbox — pricing, features, reviews and alternatives…
Generated by App Advisor's native engine from this listing's verified data — not a paid placement.
Zoho TeamInbox features
Category-standard capabilities plus what Zoho TeamInbox adds. Verify depth in a demo.
- Multi-channel ticketing (email, chat, phone, WhatsApp)
- SLA policies and escalations
- Knowledge base and self-service portal
- Automation and canned responses
- Agent collaboration and internal notes
- CSAT surveys
- Reporting and dashboards
- CRM and e-commerce integrations
- Free plan to start without a card
- INR pricing and India-based support
Zoho TeamInbox pricing
Entry price
Free plan
Free plan, paid tiers for more users and features
How Zoho TeamInbox charges. Plans scale with users or features. Annual billing is usually 15–25% cheaper than monthly, and GST is added on top of listed prices in India.
Read from the vendor's official website. Prices change — confirm on zoho.com.
Zoho TeamInbox screenshots
Zoho TeamInbox video
Getting started with Zoho TeamInbox
Specifications
- Category
- Helpdesk software
- Vendor
- Zoho Corporation
- Headquarters
- Chennai, Tamil Nadu
- Founded
- 1996
- Pricing model
- Freemium
- Starting price
- Free plan
- Deployment
- Cloud
- Platforms
- Web
- Best for
- Startup, Small business, SMB
- Made in India
- Yes
More software like Zoho TeamInbox
Alternatives, the same vendor's other products and India-first picks.
Compare all Zoho TeamInbox alternatives with pricing →
Zoho TeamInbox — frequently asked questions
What is Zoho TeamInbox?+
Zoho TeamInbox is helpdesk software by Zoho Corporation, an Indian company from Chennai. Shared inbox from Zoho.
How much does Zoho TeamInbox cost?+
Zoho TeamInbox has a free plan. Check the vendor's pricing page for current plans.
Does Zoho TeamInbox offer a free trial or free plan?+
Yes — Zoho TeamInbox offers a free plan you can start with.
Is Zoho TeamInbox made in India?+
Yes. Zoho TeamInbox is built by Zoho Corporation, headquartered in Chennai, Tamil Nadu.
Who is Zoho TeamInbox best suited for?+
Zoho TeamInbox suits startup, small business, smb buyers looking for helpdesk software.
What are the best alternatives to Zoho TeamInbox?+
Popular alternatives in helpdesk software include Freshdesk, Zoho Desk, Freshservice. Use App Advisor's compare tool to see them side by side.
How is Zoho TeamInbox deployed?+
Zoho TeamInbox is available as a cloud (SaaS) product, with web access.
About Zoho Corporation
Zoho Corporation · Chennai, Tamil Nadu · Founded 1996 · 128 products in our catalogue · Indian company
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