RecommendedMade in India
Starts at
₹1,500/mo
- Starting price
- On request
- Ask for a quote
- Free trial / plan
- Not advertised
- Deployment
- Cloud
- Web
- App Advisor rating
- 4.2
- transparency & India fit
What is Avaya Experience Platform?
Avaya Experience Platform is contact center & cloud telephony from Avaya, based in Morristown, United States and has been building software since 2000. Cloud contact centre.
Contact-centre software runs inbound and outbound calling with IVR, ACD, dialler, recording and agent desktops, increasingly blended with chat and WhatsApp. Cloud telephony providers supply the numbers and minutes; several Indian vendors do both.
Pricing is quoted per organisation, so ask the vendor for a proposal that matches your size.
What works well
- +26 years in business — a mature, stable product
What to watch out for
- −Pricing is not published — expect a sales conversation before you see costs
- −No permanently free plan
- −Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit
Best suited for: Mid-market · Enterprise
AI analysis of Avaya Experience Platform
Analysing Avaya Experience Platform — pricing, features, reviews and alternatives…
Generated by App Advisor's native engine from this listing's verified data — not a paid placement.
Avaya Experience Platform features
Category-standard capabilities plus what Avaya Experience Platform adds. Verify depth in a demo.
- IVR and ACD routing
- Virtual and toll-free numbers
- Predictive and progressive diallers
- Call recording and QA
- Omnichannel agent desktop
- CRM screen-pop
- Workforce management
- Real-time dashboards
Avaya Experience Platform pricing
Entry price
On request
Quoted per organisation after a discovery call
How Avaya Experience Platform charges. Avaya prices per organisation based on users, modules and implementation scope. Ask for a quote that includes onboarding, training and annual increases.
Read from the vendor's official website. Prices change — confirm on avaya.com.
Specifications
- Category
- Contact center & cloud telephony
- Vendor
- Avaya
- Headquarters
- Morristown, United States
- Founded
- 2000
- Pricing model
- Quote-based
- Starting price
- On request
- Deployment
- Cloud
- Platforms
- Web
- Best for
- Mid-market, Enterprise
- Made in India
- No
More software like Avaya Experience Platform
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Avaya Experience Platform — frequently asked questions
What is Avaya Experience Platform?+
Avaya Experience Platform is contact center & cloud telephony by Avaya. Cloud contact centre.
How much does Avaya Experience Platform cost?+
Avaya Experience Platform does not publish a price list; pricing is quoted per organisation. Request a demo through App Advisor and we will ask the vendor for a written quote.
Does Avaya Experience Platform offer a free trial or free plan?+
Avaya Experience Platform does not advertise a free plan; ask the vendor for a trial or a guided demo.
Is Avaya Experience Platform made in India?+
No. Avaya Experience Platform is developed by Avaya in Morristown, United States, though it is used by Indian businesses.
Who is Avaya Experience Platform best suited for?+
Avaya Experience Platform suits mid-market, enterprise buyers looking for contact center & cloud telephony.
What are the best alternatives to Avaya Experience Platform?+
Popular alternatives in contact center & cloud telephony include Ozonetel Contact Center, Knowlarity SuperReceptionist, MyOperator Contact Center. Use App Advisor's compare tool to see them side by side.
How is Avaya Experience Platform deployed?+
Avaya Experience Platform is available as a cloud (SaaS) product, with web access.
About Avaya
Avaya · Morristown, United States · Founded 2000 · 2 products in our catalogue
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