RecommendedMade in India
Starts at
₹1,500/mo
Channels
by Channels · Miami, United States
Cloud phone system for sales and support teams with call routing, recording and CRM integrations.
- Starting price
- $24/month billed annually (Plus)
- Free trial / plan
- Free trial
- Deployment
- Cloud
- Web
- App Advisor rating
- 3.9
- transparency & India fit
What is Channels?
Channels is contact center & cloud telephony from Channels, based in Miami, United States. Cloud phone system for sales and support teams with call routing, recording and CRM integrations.
Contact-centre software runs inbound and outbound calling with IVR, ACD, dialler, recording and agent desktops, increasingly blended with chat and WhatsApp. Cloud telephony providers supply the numbers and minutes; several Indian vendors do both.
Pricing is quoted per organisation, so ask the vendor for a proposal that matches your size.
What works well
What to watch out for
- −No permanently free plan
- −Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit
Best suited for: Small business · SMB · Mid-market
AI analysis of Channels
Analysing Channels — pricing, features, reviews and alternatives…
Generated by App Advisor's native engine from this listing's verified data — not a paid placement.
Channels features
Category-standard capabilities plus what Channels adds. Verify depth in a demo.
- IVR and ACD routing
- Virtual and toll-free numbers
- Predictive and progressive diallers
- Call recording and QA
- Omnichannel agent desktop
- CRM screen-pop
- Workforce management
- Real-time dashboards
Channels pricing
Entry price
$24/month billed annually (Plus)
Published subscription pricing, taxes extra
How Channels charges. Plans scale with users or features. Annual billing is usually 15–25% cheaper than monthly, and GST is added on top of listed prices in India.
Read from the vendor's official website. Prices change — confirm on channels.app.
Specifications
- Category
- Contact center & cloud telephony
- Vendor
- Channels
- Headquarters
- Miami, United States
- Founded
- Not published
- Pricing model
- Subscription
- Starting price
- $24/month billed annually (Plus)
- Deployment
- Cloud
- Platforms
- Web
- Best for
- Small business, SMB, Mid-market
- Made in India
- No
More software like Channels
Alternatives, the same vendor's other products and India-first picks.
Compare all Channels alternatives with pricing →
Channels — frequently asked questions
What is Channels?+
Channels is contact center & cloud telephony by Channels. Cloud phone system for sales and support teams with call routing, recording and CRM integrations.
How much does Channels cost?+
Channels does not publish a price list; pricing is quoted per organisation. Request a demo through App Advisor and we will ask the vendor for a written quote.
Does Channels offer a free trial or free plan?+
Channels typically offers a free trial before you commit to a paid plan.
Is Channels made in India?+
No. Channels is developed by Channels in Miami, United States, though it is used by Indian businesses.
Who is Channels best suited for?+
Channels suits small business, smb, mid-market buyers looking for contact center & cloud telephony.
What are the best alternatives to Channels?+
Popular alternatives in contact center & cloud telephony include Ozonetel Contact Center, Knowlarity SuperReceptionist, MyOperator Contact Center. Use App Advisor's compare tool to see them side by side.
How is Channels deployed?+
Channels is available as a cloud (SaaS) product, with web access.
About Channels
Channels · Miami, United States · 1 product in our catalogue
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