Helpdesk software · Pricing

Freshservice pricing in India (2026)

Freshservice has 4 published plans. Below is the full price list exactly as Freshworks publishes it, what each plan includes, and the costs people miss when budgeting.

Full Freshservice review

Starting price

From $19/agent/month

Starter, billed annually

Free plan / trial

No free plan

14-day free trial

Freshservice price list

Every price below is quoted from Freshworks's official pricing page in US dollars. We never convert or estimate prices.

Plan	Price	Billing	What it adds
Starter	$19/agent/month	Billed annually	Entry ITSM tier Incident management Support portal and knowledge base Day passes for occasional agents
Growth	$49/agent/month	Billed annually	Everything in Starter Service catalog with extensible workflows Intelligent routing Asset normalisation
Pro	$99/agent/month	Billed annually	Everything in Growth Low-code orchestration Integrated CMDB and dependency mapping Advanced service management
Enterprise	Custom	Contact us for a quote	Everything in Pro Includes 1,200 sessions of Freddy AI Agent (Classic) per year, prorated for shorter billing cycles Quote-based pricing

Other Freshservice pricing options

Before you budget for Freshservice

The pricing page prints annual-billing rates only. A monthly toggle and a 'Save 20%' annual option exist, but monthly-billed figures are not printed.
Enterprise has no published price and is marked Custom with a Contact us action.
There is no free-forever plan; the only free access is the 14-day trial.
Freshworks states that annual contracts accept USD, EUR and GBP currencies. No INR price list or India pricing page is published, and GST treatment is not stated.
ITAM licensing uses Asset Units bought in packs of 500, where asset types consume different unit counts (for example a server costs 4 units and a desktop 1 unit).

Is Freshservice free?

Yes — Freshservice has a free option. No free plan (14-day free trial). Paid plans add the rest.

Prices change. Confirm the current price on Freshworks's pricing page before you sign.

Freshservice pricing FAQs

What is Freshservice pricing in India in 2026?+

Freshservice has 4 plans: Starter at $19/agent/month, Growth at $49/agent/month, Pro at $99/agent/month, Enterprise at Custom. Freshworks publishes these prices in US dollars, so your invoice depends on the exchange rate on the billing date.

Is Freshservice free?+

Yes — Freshservice has a free option. No free plan (14-day free trial). Paid plans add the rest.

Does Freshservice have a free trial?+

Yes — 14-day free trial with unrestricted access to all features, no credit card required. A trial is the cheapest way to test the workflow you actually care about before paying.

What else costs extra on Freshservice?+

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What is Freshservice pricing?+

Freshservice publishes three per-agent prices billed annually: Starter at $19/agent/month, Growth at $49/agent/month and Pro at $99/agent/month. Enterprise is Custom and requires contacting Freshworks for a quote.

Is Freshservice free?+

There is no free-forever plan. Freshworks offers a 14-day free trial with unrestricted access to all features and no credit card required, plus 3 free day passes at signup.

How much does Freshservice IT asset management cost?+

Freshworks states ITAM pricing starts at $125/mo per 500 Asset Units. Individual Growth, Pro and Enterprise ITAM prices are not printed and require contacting sales. Asset types consume different unit counts, for example a server costs 4 units and a desktop 1 unit.

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