Helpdesk software · Pricing

Gorgias pricing in India (2026)

Gorgias has 5 published plans. Below is the full price list exactly as Gorgias publishes it, what each plan includes, and the costs people miss when budgeting.

Full Gorgias review

Starting price

$10 USD/month

Starter plan, 50 billable tickets/month; priced on tickets, not agent seats

Free plan / trial

No free plan published

Gorgias price list

Every price below is quoted from Gorgias's official pricing page in US dollars. We never convert or estimate prices.

Plan	Price	Billing	What it adds
Starter	$10 USD/month	per month, 50 billable tickets	50 billable tickets/month $0.40 per extra ticket
Basic	$60 USD/month	per month, 300 billable tickets	300 billable tickets/month $0.40 per extra ticket
Pro	$360 USD/month	per month, 2,000 billable tickets	2,000 billable tickets/month $0.25 per extra ticket
Advanced	$900 USD/month	per month, 5,000 billable tickets	5,000 billable tickets/month Custom negotiated overage rates
Enterprise	Custom	custom ticket volume	Custom ticket volume Custom pricing

Other Gorgias pricing options

AI Agent

Starts at $250 monthly

add-on to any plan; charges an outcome-based automation fee separate from the ticket fee

Voice

Not publicly disclosed

Gorgias states Voice is a separate add-on channel with usage-based pricing; no rate card was published on the pages fetched

SMS

Not publicly disclosed

Gorgias states SMS is a separate add-on channel with usage-based pricing; no rate card was published on the pages fetched

Before you budget for Gorgias

IMPORTANT SOURCING CAVEAT: gorgias.com/pricing renders its price table via JavaScript and returned no figures when fetched. The plan prices, ticket allowances and overage rates above come from Gorgias's own blog article 'How to Choose the Best Gorgias Plan For You' (gorgias.com/blog/gorgias-plan), which is a vendor page but may lag the live pricing page. Verify current figures on gorgias.com/pricing before purchase.
Billing is per billable ticket, not per agent. Gorgias's docs define a billable ticket as one where 'at least one message in the ticket is sent from your Gorgias helpdesk' — whether from agents, AI Agent, or automated Rules. Each conversation counts as one billable ticket regardless of how many messages it contains.
Overage rates (vendor-stated): Starter and Basic $0.40 per extra ticket; Pro $0.25 per extra ticket; Advanced custom negotiated rates.
AI Agent charges an outcome-based automation fee IN ADDITION to the ticket fee. Gorgias's docs state you incur 'both a ticket fee + automation fee if AI Agent responds to a ticket and does not hand over the conversation to a human agent'. The exact per-resolution rate is not published; the docs direct users to their own Billing & Usage page.
Free trial length was not published on the vendor pages fetched.
Annual discount terms were not published on the vendor pages fetched.

Is Gorgias free?

Yes — Gorgias has a free option. No free plan published. Paid plans add the rest.

Prices change. Confirm the current price on Gorgias's pricing page before you sign.

Gorgias pricing FAQs

What is Gorgias pricing in India in 2026?+

Gorgias has 5 plans: Starter at $10 USD/month, Basic at $60 USD/month, Pro at $360 USD/month, Advanced at $900 USD/month, Enterprise at Custom. Gorgias publishes these prices in US dollars, so your invoice depends on the exchange rate on the billing date.

Is Gorgias free?+

Yes — Gorgias has a free option. No free plan published. Paid plans add the rest.

What else costs extra on Gorgias?+

AI Agent (Starts at $250 monthly); Voice (Not publicly disclosed); SMS (Not publicly disclosed). Add these to any budget before you compare it with another product.

How much does Gorgias cost?+

Per Gorgias's own plan guide, Starter is $10 USD/month for 50 billable tickets, Basic is $60 for 300 tickets, Pro is $360 for 2,000 tickets and Advanced is $900 for 5,000 tickets, with custom Enterprise pricing above that. Note that the live pricing page is JavaScript-rendered and could not be independently read, so confirm current figures at gorgias.com/pricing.

Is Gorgias priced per agent?+

No. Gorgias states the helpdesk 'scales from 50 to 5,000 tickets a month, never priced per agent'. You pay for billable tickets, so adding agents does not increase the subscription cost.

How much does Gorgias AI Agent cost?+

Gorgias's own plan guide states AI Agent 'starts at $250 monthly as an add-on to any plan'. On top of that, its docs state AI Agent incurs 'both a ticket fee + automation fee if AI Agent responds to a ticket and does not hand over the conversation to a human agent'. The exact per-resolution automation fee is not publicly disclosed — the docs direct you to your own Billing & Usage page.

Does Gorgias have a free plan or free trial?+

No free plan is published. A free trial length was not published on the Gorgias pages reviewed, so ask their sales team.

How much do Gorgias Voice and SMS cost?+

Gorgias states Voice and SMS are separate add-on channels with usage-based pricing, but no rate card was published on the pages reviewed. Request current rates from Gorgias.

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