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Haptik
by Haptik (Jio) · Mumbai, Maharashtra · Since 2013
Enterprise conversational AI on WhatsApp and web.
- Starting price
- On request
- Ask for a quote
- Free trial / plan
- Not advertised
- Deployment
- Cloud
- Web
- App Advisor rating
- 4.3
- transparency & India fit
What is Haptik?
Haptik is whatsapp automation from Haptik (Jio), an Indian company headquartered in Mumbai, Maharashtra and has been building software since 2013. Enterprise conversational AI on WhatsApp and web.
WhatsApp automation tools sit on top of the WhatsApp Business API to run broadcasts, chatbots, catalogue selling and support conversations at scale. This is one of the few categories where Indian vendors genuinely lead the global market, because Indian businesses adopted the channel first.
Pricing is quoted per organisation, so ask the vendor for a proposal that matches your size. Beyond whatsapp automation, Haptik also covers live chat & chatbot software, ai tools. Because it is built in India, GST, INR pricing and local support hours are native rather than bolted on.
What works well
- +Built in India with GST-ready workflows and local support hours
- +13 years in business — a mature, stable product
- +Covers more than one software category, reducing the number of tools you run
What to watch out for
- −Pricing is not published — expect a sales conversation before you see costs
- −No permanently free plan
Best suited for: Mid-market · Enterprise
AI analysis of Haptik
Analysing Haptik — pricing, features, reviews and alternatives…
Generated by App Advisor's native engine from this listing's verified data — not a paid placement.
Haptik features
Category-standard capabilities plus what Haptik adds. Verify depth in a demo.
- Official WhatsApp Business API access
- Broadcasts with template management
- No-code chatbots and flows
- Shared team inbox
- Catalogue and in-chat payments
- Click-to-WhatsApp ads integration
- CRM, Shopify and WooCommerce integrations
- Green tick verification support
- AI-assisted workflows and suggestions
- INR pricing and India-based support
Haptik pricing
Entry price
On request
Quoted per organisation after a discovery call
How Haptik charges. Haptik (Jio) prices per organisation based on users, modules and implementation scope. Ask for a quote that includes onboarding, training and annual increases.
Read from the vendor's official website. Prices change — confirm on haptik.ai.
Specifications
- Category
- WhatsApp automation, Live chat & chatbot software, AI tools
- Vendor
- Haptik (Jio)
- Headquarters
- Mumbai, Maharashtra
- Founded
- 2013
- Pricing model
- Quote-based
- Starting price
- On request
- Deployment
- Cloud
- Platforms
- Web
- Best for
- Mid-market, Enterprise
- Made in India
- Yes
More software like Haptik
Alternatives, the same vendor's other products and India-first picks.
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Haptik — frequently asked questions
What is Haptik?+
Haptik is whatsapp automation by Haptik (Jio), an Indian company from Mumbai. Enterprise conversational AI on WhatsApp and web.
How much does Haptik cost?+
Haptik does not publish a price list; pricing is quoted per organisation. Request a demo through App Advisor and we will ask the vendor for a written quote.
Does Haptik offer a free trial or free plan?+
Haptik does not advertise a free plan; ask the vendor for a trial or a guided demo.
Is Haptik made in India?+
Yes. Haptik is built by Haptik (Jio), headquartered in Mumbai, Maharashtra.
Who is Haptik best suited for?+
Haptik suits mid-market, enterprise buyers looking for whatsapp automation with live chat & chatbot software and ai tools.
What are the best alternatives to Haptik?+
Popular alternatives in whatsapp automation include AiSensy, Gupshup, Zoho SalesIQ WhatsApp. Use App Advisor's compare tool to see them side by side.
How is Haptik deployed?+
Haptik is available as a cloud (SaaS) product, with web access.
About Haptik (Jio)
Haptik (Jio) · Mumbai, Maharashtra · Founded 2013 · 3 products in our catalogue · Indian company
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