Skip to content

Free, independent software advice for Indian businesses

App Advisor logoApp Advisor
Playvox logo

Playvox

by Playvox · Sunnyvale, United States · Since 2012

Workforce management for support.

Visit website
Starting price
On request
Ask for a quote
Free trial / plan
Not advertised
Deployment
Cloud
Web
App Advisor rating
4.1
transparency & India fit

What is Playvox?

Playvox is contact center & cloud telephony from Playvox, based in Sunnyvale, United States and has been building software since 2012. Workforce management for support.

Contact-centre software runs inbound and outbound calling with IVR, ACD, dialler, recording and agent desktops, increasingly blended with chat and WhatsApp. Cloud telephony providers supply the numbers and minutes; several Indian vendors do both.

Pricing is quoted per organisation, so ask the vendor for a proposal that matches your size.

What works well

  • +14 years in business — a mature, stable product

What to watch out for

  • Pricing is not published — expect a sales conversation before you see costs
  • No permanently free plan
  • Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit

Best suited for: Mid-market · Enterprise

AI analysis of Playvox

Analysing Playvox — pricing, features, reviews and alternatives…

Generated by App Advisor's native engine from this listing's verified data — not a paid placement.

Playvox features

Category-standard capabilities plus what Playvox adds. Verify depth in a demo.

  • IVR and ACD routing
  • Virtual and toll-free numbers
  • Predictive and progressive diallers
  • Call recording and QA
  • Omnichannel agent desktop
  • CRM screen-pop
  • Workforce management
  • Real-time dashboards

Playvox pricing

Entry price

On request

Quoted per organisation after a discovery call

How Playvox charges. Playvox prices per organisation based on users, modules and implementation scope. Ask for a quote that includes onboarding, training and annual increases.

Read from the vendor's official website. Prices change — confirm on playvox.com.

Specifications

Category
Contact center & cloud telephony
Vendor
Playvox
Headquarters
Sunnyvale, United States
Founded
2012
Pricing model
Quote-based
Starting price
On request
Deployment
Cloud
Platforms
Web
Best for
Mid-market, Enterprise
Made in India
No

More software like Playvox

Alternatives, the same vendor's other products and India-first picks.

Compare all Playvox alternatives with pricing →

Playvox — frequently asked questions

What is Playvox?+

Playvox is contact center & cloud telephony by Playvox. Workforce management for support.

How much does Playvox cost?+

Playvox does not publish a price list; pricing is quoted per organisation. Request a demo through App Advisor and we will ask the vendor for a written quote.

Does Playvox offer a free trial or free plan?+

Playvox does not advertise a free plan; ask the vendor for a trial or a guided demo.

Is Playvox made in India?+

No. Playvox is developed by Playvox in Sunnyvale, United States, though it is used by Indian businesses.

Who is Playvox best suited for?+

Playvox suits mid-market, enterprise buyers looking for contact center & cloud telephony.

What are the best alternatives to Playvox?+

Popular alternatives in contact center & cloud telephony include Ozonetel Contact Center, Knowlarity SuperReceptionist, MyOperator Contact Center. Use App Advisor's compare tool to see them side by side.

How is Playvox deployed?+

Playvox is available as a cloud (SaaS) product, with web access.

About Playvox

Playvox logo

Playvox · Sunnyvale, United States · Founded 2012 · 1 product in our catalogue

Get an instant demo

See Playvox live, with an App Advisor discount