Skip to content

Free, independent software advice for Indian businesses

App Advisor logoApp Advisor
Salesforce Essentials logo

Salesforce Essentials

by Salesforce · San Francisco, United States · Since 1999

Small-business edition of Salesforce.

CRM softwareFree plan
Visit website
Starting price
Free · paid from $25/user/mo
Free trial / plan
Free plan
Start without a card
Deployment
Cloud
Web
App Advisor rating
4.3
transparency & India fit

What is Salesforce Essentials?

Salesforce Essentials is crm software from Salesforce, based in San Francisco, United States and has been building software since 1999. Small-business edition of Salesforce.

CRM software organises leads, contacts, deals and follow-ups so your sales team stops working from memory and WhatsApp. The right choice depends far more on your sales motion than on feature count — a long-cycle B2B pipeline and a high-volume inside-sales floor need genuinely different tools.

A free plan is available, with paid plans for growing teams.

What works well

  • +Free plan available to evaluate at zero cost
  • +27 years in business — a mature, stable product

What to watch out for

  • Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit

Best suited for: Startup · Small business · SMB

AI analysis of Salesforce Essentials

Analysing Salesforce Essentials — pricing, features, reviews and alternatives…

Generated by App Advisor's native engine from this listing's verified data — not a paid placement.

Salesforce Essentials features

Category-standard capabilities plus what Salesforce Essentials adds. Verify depth in a demo.

  • Lead capture from website, ads, IndiaMART and Justdial
  • Pipeline stages and deal tracking
  • WhatsApp, email and call logging
  • Lead distribution and round-robin
  • Task reminders and follow-up automation
  • Quotes and proposals
  • Mobile app with call tracking
  • Reports, forecasts and dashboards
  • Free plan to start without a card

Salesforce Essentials pricing

Entry price

Free · paid from $25/user/mo

Free plan, paid tiers for more users and features

How Salesforce Essentials charges. Plans scale with users or features. Annual billing is usually 15–25% cheaper than monthly, and GST is added on top of listed prices in India.

Read from the vendor's official website. Prices change — confirm on salesforce.com.

Salesforce Essentials screenshots

Specifications

Category
CRM software
Vendor
Salesforce
Headquarters
San Francisco, United States
Founded
1999
Pricing model
Freemium
Starting price
Free · paid from $25/user/mo
Deployment
Cloud
Platforms
Web
Best for
Startup, Small business, SMB
Made in India
No

More software like Salesforce Essentials

Alternatives, the same vendor's other products and India-first picks.

Compare all Salesforce Essentials alternatives with pricing →

Salesforce Essentials — frequently asked questions

What is Salesforce Essentials?+

Salesforce Essentials is crm software by Salesforce. Small-business edition of Salesforce.

How much does Salesforce Essentials cost?+

Salesforce Essentials has a free plan. Check the vendor's pricing page for current plans.

Does Salesforce Essentials offer a free trial or free plan?+

Yes — Salesforce Essentials offers a free plan you can start with.

Is Salesforce Essentials made in India?+

No. Salesforce Essentials is developed by Salesforce in San Francisco, United States, though it is used by Indian businesses.

Who is Salesforce Essentials best suited for?+

Salesforce Essentials suits startup, small business, smb buyers looking for crm software.

What are the best alternatives to Salesforce Essentials?+

Popular alternatives in crm software include Zoho CRM, Freshsales, LeadSquared. Use App Advisor's compare tool to see them side by side.

How is Salesforce Essentials deployed?+

Salesforce Essentials is available as a cloud (SaaS) product, with web access.

About Salesforce

Salesforce logo

Salesforce · San Francisco, United States · Founded 1999 · 27 products in our catalogue

Get an instant demo

See Salesforce Essentials live, with an App Advisor discount