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Live chat & chatbot software · Alternatives

Best Uniphore alternatives in India (2026)

Uniphore is a live chat & chatbot software product from Uniphore, Palo Alto, priced at On request. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 1 have a free plan, 10 are built in India, and 4 start cheaper or free.

Uniphore review

Quick answer

The closest alternatives to Uniphore are Haptik Platform (On request), Yellow.ai (On request), ORI (On request), Rezo.ai (On request) and Amelia (SoundHound) (On request). Dialogflow is the top-ranked option with a free plan. Published prices in this list start at ₹3,300/month.

Why businesses look for a Uniphore alternative

The price isn't published

Uniphore quotes Uniphore per organisation. 3 of the 20 alternatives below publish a starting price, so you can budget before a sales call.

There is no free plan

Uniphore has no free tier. 1 alternatives do, which lets you test with real data before you pay.

Indian support and GST

Uniphore is built in United States. 10 alternatives are made in India, where GST, TDS and UPI are usually handled natively and support runs on IST.

Uniphore alternatives compared

Ranked by how closely each product matches Uniphore's category, pricing model, platforms and business size, then by rating. Prices exclude GST.

#SoftwareStarting priceFree planPlatformsMade in IndiaRatingCompare
Uniphore logoUniphore (current)On requestNoWebNo4/5
1Haptik Platform logoHaptik PlatformOn requestNoWebYes4.4/5
2Yellow.ai logoYellow.aiOn requestNoWebYes4.4/5
3ORI logoORIOn requestNoWebYes4.3/5
4Rezo.ai logoRezo.aiOn requestNoWebYes4.3/5
5Amelia (SoundHound) logoAmelia (SoundHound)On requestNoWebNo4.2/5
6Avaamo logoAvaamoOn requestNoWebNo4.1/5
7Forethought logoForethoughtOn requestNoWebNo4.1/5
8Gnani.ai logoGnani.aiOn requestNoWebYes4.1/5
9Vernacular Skit logoVernacular SkitOn requestNoWebYes4.1/5
10Sierra logoSierraOn requestNoWebNo3.9/5
11Decagon logoDecagonOn requestNoWebNo3.9/5
12Floatbot logoFloatbotOn requestNoWebNo3.9/5
13Observe.AI logoObserve.AIOn requestNoWebNo3.9/5
14Kommunicate Chat logoKommunicate Chat₹3,300/moNoWebYes4.6/5
15Verloop Chat logoVerloop ChatOn requestNoWebYes4.4/5
16Freshworks Freddy AI logoFreshworks Freddy AIPay as you goNoWebYes4.5/5
17SiteGPT logoSiteGPT₹4,000/moNoWebYes4.4/5
18Ada logoAdaOn requestNoWebNo4.1/5
19Microsoft Copilot Studio logoMicrosoft Copilot Studio₹16,000/moNoWebNo4.3/5
20Dialogflow logoDialogflowFree planYesWebNo4.4/5

Top 10 Uniphore alternatives in detail

Yellow.ai logo

2. Yellow.ai

Yellow.ai · San Mateo · Live chat & chatbot software · 4.4/5

Enterprise conversational AI across chat and voice, built in Bengaluru.

On request

Quote-based

Compared with Uniphore

  • Built in India (San Mateo)
ORI logo

3. ORI

ORI · Gurugram · Live chat & chatbot software · 4.3/5

Conversational AI for sales and support.

On request

Quote-based

Compared with Uniphore

  • Built in India (Gurugram)
Rezo.ai logo

4. Rezo.ai

Rezo.ai · Noida · Live chat & chatbot software · 4.3/5

Autonomous contact centre AI.

On request

Quote-based

Compared with Uniphore

  • Built in India (Noida)
Avaamo logo

6. Avaamo

Avaamo · Los Altos · Live chat & chatbot software · 4.1/5

Conversational AI with Indian founders.

On request

Quote-based

Gnani.ai logo

8. Gnani.ai

Gnani Innovations · Bengaluru · Live chat & chatbot software · 4.1/5

Voice AI and speech analytics built in Bengaluru.

On request

Quote-based

Compared with Uniphore

  • Built in India (Bengaluru)
Sierra logo

10. Sierra

Sierra · San Francisco · Live chat & chatbot software · 3.9/5

AI customer service agents.

On request

Quote-based

Uniphore alternatives by what you need

How to choose a Uniphore alternative

  • Start with channels: if WhatsApp is where customers are, buy a WhatsApp-first tool.
  • Test the bot on your actual FAQs; accuracy varies enormously.
  • Check pricing on conversations versus seats.

Uniphore alternatives — FAQs

What is the best alternative to Uniphore in 2026?+

The closest matches to Uniphore on App Advisor are Haptik Platform (On request), Yellow.ai (On request), ORI (On request). They are ranked by how closely their category, pricing model, platforms and target business size match Uniphore, then by rating. The best choice depends on your team size and budget.

Is there a free alternative to Uniphore?+

Yes. 1 of the 20 alternatives listed have a free plan or are free: Dialogflow (Free plan). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.

What is the cheapest alternative to Uniphore?+

Among alternatives that publish a price, Kommunicate Chat starts lowest at ₹3,300/mo. Dialogflow also has a free plan. Prices are read from each vendor's website and exclude GST.

Is there an Indian alternative to Uniphore?+

Yes. 10 alternatives are built in India, including Haptik Platform (On request), Yellow.ai (On request), ORI (On request). Indian products usually handle GST, TDS and UPI natively and bill in rupees.

Uniphore vs Haptik Platform: which is better?+

Haptik Platform is the closest match to Uniphore in our catalogue. Key differences: Built in India (Mumbai). Compare them side by side before you book a demo.

How were these Uniphore alternatives chosen?+

Every product listed sits in live chat & chatbot software or a category Uniphore also covers, and Uniphore's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.

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