Build custom copilots and bots.
AI powered
Starts at
₹16,000/mo
Customer Support & Communication
Best Live chat & chatbot software in India (2026)
Live chat and chatbot platforms add chat to websites and apps, automate answers with bots and route conversations to agents across WhatsApp, Instagram and web. Indian conversational-AI vendors are strong in vernacular and voice bots.
81 products compared35 made in India30 with a free plan
Top rated here
1
Zoho SalesIQ
Website chat, visitor tracking and chatbots.
Free plan
Freshchat
Messaging and chatbots for support.
Free plan
AiSensy
WhatsApp Business API platform with broadcasts, chatbots and click-to-WhatsApp ads.
Free plan
Engati Chat
Live chat and bots.
Free plan
SmatBot
Chatbot builder built in Hyderabad.
Free plan
View
AI agent for customer service.
AI powered
Starts at
Pay as you go
Website live chat and messenger inbox with a free plan for up to five agents and proactive invites.
Free plan
Starts at
Free plan
Developer platform adding in-app chat, voice and video calling and AI agents to web and mobile apps.
AI poweredFree planMobile app
Starts at
Free plan
Chatbot builder for WhatsApp, Messenger, Instagram and Telegram, priced by subscriber count.
Free plan
Starts at
Free plan
No-code chatbot builder that turns website forms into conversational lead capture and booking flows.
Free plan
Starts at
Free plan
No-code chatbot builder with WhatsApp.
Free plan
Starts at
Free plan
Enterprise conversational AI.
AI poweredEnterprise ready
Starts at
On request
Business chatbots from your content.
New
Starts at
₹8,000/mo
AI engagement chatbot Amber built in Gurugram.
AI poweredMade in India
Starts at
On request
Conversational AI with Indian founders.
AI powered
Starts at
On request
Chatbot builder with WhatsApp.
Starts at
₹4,000/mo
Conversational marketing.
Starts at
On request
Voice AI and speech analytics built in Bengaluru.
AI poweredMade in India
Starts at
On request
AI customer service automation.
AI powered
Starts at
On request
Chat, voice and video SDKs for apps, sold as self-hosted one-time licences or custom plans.
Made in India
Starts at
On request
Pipeline generation chat for Salesforce.
Starts at
On request
Generative AI for support.
AI powered
Starts at
On request
Conversational platform for WhatsApp Business API, SMS and RCS with chatbots and campaigns.
AI poweredMade in India
Starts at
On request
Voice AI for collections and support.
AI poweredMade in India
Starts at
On request
Enterprise conversational AI with Hyderabad R&D.
AI poweredEnterprise ready
Starts at
On request
AI conversation automation.
AI powered
Starts at
On request
WhatsApp Business API provider for bulk campaigns, no-code chatbots and support automation.
NewMade in India
Starts at
From ₹0.115 per utility/authentication message
Customer experience automation with Bengaluru team.
Starts at
On request
Ordered by App Advisor rating. Nothing here is paid placement — see how we rate software.
How to choose live chat & chatbot software
Start with channels: if WhatsApp is where customers are, buy a WhatsApp-first tool.
Test the bot on your actual FAQs; accuracy varies enormously.
Check pricing on conversations versus seats.
What to look for
- ✓ Website and in-app chat widget
- ✓ AI chatbots trained on your content
- ✓ WhatsApp, Instagram and Messenger channels
- ✓ Shared team inbox
- ✓ Proactive messages and triggers
- ✓ Vernacular and voice bots
- ✓ Handoff to agents and ticketing
- ✓ Analytics
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Live chat & chatbot software — frequently asked questions
Which chatbot is best for Indian languages?+
Yellow.ai, Haptik, Verloop and Gupshup all support Hindi and major regional languages, including voice bots.
Live chat & chatbot software — popular searches
Related categories
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