RecommendedMade in India
Starts at
₹1,500/mo
- Starting price
- On request
- Ask for a quote
- Free trial / plan
- Not advertised
- Deployment
- Cloud
- Web
- App Advisor rating
- 4.1
- transparency & India fit
What is Cresta?
Cresta is contact center & cloud telephony from Cresta, based in Palo Alto, United States and has been building software since 2017. Contact centre AI.
Contact-centre software runs inbound and outbound calling with IVR, ACD, dialler, recording and agent desktops, increasingly blended with chat and WhatsApp. Cloud telephony providers supply the numbers and minutes; several Indian vendors do both.
Pricing is quoted per organisation, so ask the vendor for a proposal that matches your size. Beyond contact center & cloud telephony, Cresta also covers ai tools.
What works well
- +Covers more than one software category, reducing the number of tools you run
What to watch out for
- −Pricing is not published — expect a sales conversation before you see costs
- −No permanently free plan
- −Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit
Best suited for: Mid-market · Enterprise
AI analysis of Cresta
Analysing Cresta — pricing, features, reviews and alternatives…
Generated by App Advisor's native engine from this listing's verified data — not a paid placement.
Cresta features
Category-standard capabilities plus what Cresta adds. Verify depth in a demo.
- IVR and ACD routing
- Virtual and toll-free numbers
- Predictive and progressive diallers
- Call recording and QA
- Omnichannel agent desktop
- CRM screen-pop
- Workforce management
- Real-time dashboards
- AI-assisted workflows and suggestions
Cresta pricing
Entry price
On request
Quoted per organisation after a discovery call
How Cresta charges. Cresta prices per organisation based on users, modules and implementation scope. Ask for a quote that includes onboarding, training and annual increases.
Read from the vendor's official website. Prices change — confirm on cresta.com.
Specifications
- Category
- Contact center & cloud telephony, AI tools
- Vendor
- Cresta
- Headquarters
- Palo Alto, United States
- Founded
- 2017
- Pricing model
- Quote-based
- Starting price
- On request
- Deployment
- Cloud
- Platforms
- Web
- Best for
- Mid-market, Enterprise
- Made in India
- No
More software like Cresta
Alternatives, the same vendor's other products and India-first picks.
Compare all Cresta alternatives with pricing →
Cresta — frequently asked questions
What is Cresta?+
Cresta is contact center & cloud telephony by Cresta. Contact centre AI.
How much does Cresta cost?+
Cresta does not publish a price list; pricing is quoted per organisation. Request a demo through App Advisor and we will ask the vendor for a written quote.
Does Cresta offer a free trial or free plan?+
Cresta does not advertise a free plan; ask the vendor for a trial or a guided demo.
Is Cresta made in India?+
No. Cresta is developed by Cresta in Palo Alto, United States, though it is used by Indian businesses.
Who is Cresta best suited for?+
Cresta suits mid-market, enterprise buyers looking for contact center & cloud telephony with ai tools.
What are the best alternatives to Cresta?+
Popular alternatives in contact center & cloud telephony include Ozonetel Contact Center, Knowlarity SuperReceptionist, MyOperator Contact Center. Use App Advisor's compare tool to see them side by side.
How is Cresta deployed?+
Cresta is available as a cloud (SaaS) product, with web access.
About Cresta
Cresta · Palo Alto, United States · Founded 2017 · 1 product in our catalogue
Get an instant demo