On request
Quote-based
Contact center & cloud telephony · Alternatives
Best Cresta alternatives in India (2026)
Cresta is a contact center & cloud telephony product from Cresta, Palo Alto, priced at On request. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 0 have a free plan, 7 are built in India.
Quick answer
The closest alternatives to Cresta are ASAPP (On request), Level AI (On request), Exotel Contact Center (On request), Tata Tele Smartflo CC (On request) and Kaleyra Contact Center (On request).
Why businesses look for a Cresta alternative
Indian support and GST
Cresta is built in United States. 7 alternatives are made in India, where GST, TDS and UPI are usually handled natively and support runs on IST.
Cresta alternatives compared
Ranked by how closely each product matches Cresta's category, pricing model, platforms and business size, then by rating. Prices exclude GST.
| # | Software | Starting price | Free plan | Platforms | Made in India | Rating | Compare |
|---|---|---|---|---|---|---|---|
| — | Cresta (current) | On request | No | Web | No | 4.1/5 | — |
| 1 | ASAPP | On request | No | Web | No | 4.1/5 | |
| 2 |  Level AI | On request | No | Web | No | 4/5 | |
| 3 |  Exotel Contact Center | On request | No | Web | Yes | 4.4/5 | |
| 4 |  Tata Tele Smartflo CC | On request | No | Web | Yes | 4.5/5 | |
| 5 |  Kaleyra Contact Center | On request | No | Web | No | 4.5/5 | |
| 6 |  Airtel IQ Contact Center | On request | No | Web | Yes | 4.3/5 | |
| 7 |  Genesys Cloud CX India | On request | No | Web | No | 4.3/5 | |
| 8 |  Avaya Experience Platform | On request | No | Web | No | 4.2/5 | |
| 9 |  Enghouse Interactive | On request | No | Web | No | 4.2/5 | |
| 10 |  Content Guru | On request | No | Web | No | 4.2/5 | |
| 11 |  Convoso | On request | No | Web | No | 4.2/5 | |
| 12 |  Sprinklr Service Voice | On request | No | Web | No | 4.2/5 | |
| 13 |  CallMiner | On request | No | Web | No | 4.2/5 | |
| 14 |  HGS | On request | No | Web | Yes | 4.2/5 | |
| 15 |  Calabrio | On request | No | Web | No | 4.1/5 | |
| 16 |  Firstsource | On request | No | Web | Yes | 4.2/5 | |
| 17 |  Balto | On request | No | Web | No | 4.1/5 | |
| 18 |  net2phone UNITE | $19.99/user/month (Essentials, 25-99 users, annual) | No | Web | No | 3.9/5 | |
| 19 |  iEnergizer | On request | No | Web | Yes | 4.2/5 | |
| 20 |  Conneqt | On request | No | Web | Yes | 4.2/5 |
Top 10 Cresta alternatives in detail
2. Level AI
Level AI · Mountain View · Contact center & cloud telephony · 4/5
Contact centre intelligence with Indian founders.
On request
Quote-based
3. Exotel Contact Center
Exotel · Bengaluru · Contact center & cloud telephony · 4.4/5
Omnichannel contact centre on Exotel.
On request
Quote-based
Compared with Cresta
- Built in India (Bengaluru)
4. Tata Tele Smartflo CC
Tata Tele Business Services · Mumbai · Contact center & cloud telephony · 4.5/5
Cloud contact centre from Tata Tele.
On request
Quote-based
Compared with Cresta
- Built in India (Mumbai)
5. Kaleyra Contact Center
Kaleyra · Milan · Contact center & cloud telephony · 4.5/5
CPaaS-based contact centre.
On request
Quote-based
6. Airtel IQ Contact Center
Airtel Business · New Delhi · Contact center & cloud telephony · 4.3/5
Cloud contact centre from Airtel.
On request
Quote-based
Compared with Cresta
- Built in India (New Delhi)
7. Genesys Cloud CX India
Genesys · Menlo Park · Contact center & cloud telephony · 4.3/5
Genesys in India.
On request
Quote-based
8. Avaya Experience Platform
Avaya · Morristown · Contact center & cloud telephony · 4.2/5
Cloud contact centre.
On request
Quote-based
9. Enghouse Interactive
Enghouse · Markham · Contact center & cloud telephony · 4.2/5
Contact centre solutions.
On request
Quote-based
10. Content Guru
Content Guru · Bracknell · Contact center & cloud telephony · 4.2/5
Cloud contact centre.
On request
Quote-based
Cresta alternatives by what you need
How to choose a Cresta alternative
- Check telecom compliance and DND scrubbing for outbound.
- Compare per-minute pricing and number rental with seat costs.
- Test call quality on your agents' internet, not the vendor's.
Cresta alternatives — FAQs
What is the best alternative to Cresta in 2026?+
The closest matches to Cresta on App Advisor are ASAPP (On request), Level AI (On request), Exotel Contact Center (On request). They are ranked by how closely their category, pricing model, platforms and target business size match Cresta, then by rating. The best choice depends on your team size and budget.
Is there a free alternative to Cresta?+
None of the 20 closest alternatives to Cresta has a free plan. Most offer a free trial instead, so ask for one before you commit.
Is there an Indian alternative to Cresta?+
Yes. 7 alternatives are built in India, including Exotel Contact Center (On request), Tata Tele Smartflo CC (On request), Airtel IQ Contact Center (On request). Indian products usually handle GST, TDS and UPI natively and bill in rupees.
Cresta vs ASAPP: which is better?+
ASAPP is the closest match to Cresta in our catalogue. Compare them side by side before you book a demo.
How were these Cresta alternatives chosen?+
Every product listed sits in contact center & cloud telephony or a category Cresta also covers, and Cresta's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.
Free shortlist
Not sure which Cresta alternative fits?
Tell us your team size and budget and we'll send a shortlist of three.
Related alternatives
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