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Survey & customer feedback tools · Alternatives

Best Feefo alternatives in India (2026)

Feefo is a survey & customer feedback tools product from Feefo, Petersfield, priced at On request. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 7 have a free plan, 2 are built in India, and 9 start cheaper or free.

Feefo review

Quick answer

The closest alternatives to Feefo are Qualtrics (On request), Medallia (On request), AskNicely (On request), GetFeedback (On request) and Birdeye (On request). Zoho Survey is the top-ranked option with a free plan. Published prices in this list start at ₹4,000/month.

Why businesses look for a Feefo alternative

The price isn't published

Feefo quotes Feefo per organisation. 2 of the 20 alternatives below publish a starting price, so you can budget before a sales call.

There is no free plan

Feefo has no free tier. 7 alternatives do, which lets you test with real data before you pay.

Indian support and GST

Feefo is built in United Kingdom. 2 alternatives are made in India, where GST, TDS and UPI are usually handled natively and support runs on IST.

Feefo alternatives compared

Ranked by how closely each product matches Feefo's category, pricing model, platforms and business size, then by rating. Prices exclude GST.

#SoftwareStarting priceFree planPlatformsMade in IndiaRatingCompare
Feefo logoFeefo (current)On requestNoWebNo4.1/5
1Qualtrics logoQualtricsOn requestNoWebNo4.3/5
2Medallia logoMedalliaOn requestNoWebNo4.3/5
3AskNicely logoAskNicelyOn requestNoWebNo4.2/5
4GetFeedback logoGetFeedbackOn requestNoWebNo4.1/5
5Birdeye logoBirdeyeOn requestNoWebNo4.1/5
6ReviewTrackers logoReviewTrackersOn requestNoWebNo4/5
7UserVoice logoUserVoiceOn requestNoWebNo4/5
8Wonderflow logoWonderflowOn requestNoWebNo4/5
9Momentive (SurveyMonkey Enterprise) logoMomentive (SurveyMonkey Enterprise)On requestNoWebNo4/5
10UserTesting logoUserTestingOn requestNoWebNo4/5
11Usabilla (Momentive) logoUsabilla (Momentive)On requestNoWebNo4/5
12Zoho Survey logoZoho SurveyFree planYesWebYes4.8/5
13SurveyMonkey logoSurveyMonkeyFree planYesWebNo4.7/5
14SurveySparrow logoSurveySparrowFree planYesWebYes4.7/5
15Alchemer logoAlchemer₹4,000/moNoWebNo4.5/5
16Retently logoRetently₹4,000/moNoWebNo4.4/5
17Delighted logoDelightedFree planYesWebNo4.5/5
18QuestionPro logoQuestionProFree planYesWebNo4.6/5
19Hotjar Surveys logoHotjar SurveysFree planYesWebNo4.5/5
20Survicate logoSurvicateFree planYesWebNo4.5/5

Top 10 Feefo alternatives in detail

Medallia logo

2. Medallia

Medallia · San Francisco · Survey & customer feedback tools · 4.3/5

Enterprise customer and employee experience.

On request

Quote-based

Birdeye logo

5. Birdeye

Birdeye · Palo Alto · Survey & customer feedback tools · 4.1/5

Reviews and reputation management with Indian founders.

On request

Quote-based

Feefo alternatives by what you need

How to choose a Feefo alternative

  • Decide whether you need forms or a feedback programme; Google Forms and Typeform cover forms, whereas NPS programmes need distribution and follow-up.
  • Check WhatsApp and SMS distribution — email response rates in India are low.
  • Look for vernacular survey support if your customers are not English-first.

Feefo alternatives — FAQs

What is the best alternative to Feefo in 2026?+

The closest matches to Feefo on App Advisor are Qualtrics (On request), Medallia (On request), AskNicely (On request). They are ranked by how closely their category, pricing model, platforms and target business size match Feefo, then by rating. The best choice depends on your team size and budget.

Is there a free alternative to Feefo?+

Yes. 7 of the 20 alternatives listed have a free plan or are free: Zoho Survey (Free plan), SurveyMonkey (Free plan), SurveySparrow (Free plan). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.

What is the cheapest alternative to Feefo?+

Among alternatives that publish a price, Alchemer starts lowest at ₹4,000/mo. Zoho Survey also has a free plan. Prices are read from each vendor's website and exclude GST.

Is there an Indian alternative to Feefo?+

Yes. 2 alternatives are built in India, including Zoho Survey (Free plan), SurveySparrow (Free plan). Indian products usually handle GST, TDS and UPI natively and bill in rupees.

Feefo vs Qualtrics: which is better?+

Qualtrics is the closest match to Feefo in our catalogue. Compare them side by side before you book a demo.

How were these Feefo alternatives chosen?+

Every product listed sits in survey & customer feedback tools or a category Feefo also covers, and Feefo's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.

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